Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, and research reports on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to collaborate with cross-functional teams. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Healthcare Brand Manager

Company: GANNETT

Location: White Plains, NY / Remote

Posted Jan 24, 2025

LocaliQ, part of USA TODAY NETWORK, is recruiting for a Healthcare Account Executive role. The position is remote but within reasonable driving distance to Westchester County, NY. The role involves building relationships with local businesses for advertising and digital marketing plans. The company offers a competitive package including base salary, uncapped commission, benefits, and more. The ideal candidate should have strong digital marketing acumen, at least 5 years of experience in the healthcare industry, and excellent communication skills. The role requires travel to the Westchester market and attending healthcare-related events.

SALES EXECUTIVE, NEW LOGO - CANADA

Company: UKG

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Engineering Manager - Civil/Structural Design (Remote Eligible, U.S.)

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Jan 24, 2025

The Engineering Manager - Civil/Structural Design role at GE Hitachi Nuclear involves leading a diverse team of engineers and scientists responsible for designing nuclear plant systems and structures. Key responsibilities include providing technical and managerial leadership, planning and managing engineering tasks, collaborating with internal and external partners, and ensuring on-time fulfillment of engineering commitments. The role requires a Bachelor's degree in Engineering or related field, at least 10 years of engineering experience, and 5 years of Civil/Structural Design experience in the nuclear industry. Desired qualifications include a Masters in Civil Engineering, Professional Engineer registration, strong leadership skills, and experience with project management. The position offers a competitive salary range of $127,000 to $200,000, bonuses, and comprehensive benefits.

Installation Engineer I, Field Service (Electron Microscopes)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Installation Engineer for a remote position in the US, near a major airport. The role involves installing electron microscopes at customer locations, providing world-class support, and collaborating with customers to resolve their specific needs. The ideal candidate should have a degree in mechatronics, mechanical/electrical/electronic engineering, or equivalent, and 1-3 years of related experience. IT skills, good English language skills, and a valid driver's license are required. The company offers a competitive package including benefits, flexible work hours, and opportunities for growth.

Project Management Leadership Program

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 24, 2025

Senior Associate, Client Success

Company: Axios

Location: Remote

Posted Jan 24, 2025

Axios, a modern media company, is seeking a Senior Associate of Client Success for its Local West Coast advertising team. The role involves managing new and existing accounts, delivering top-tier client experiences, and collaborating with multiple cross-functional teams. Ideal candidates should have 2-4 years of digital campaign planning experience, strong client management skills, and a passion for the Axios mission. The starting salary is between $75,000 - $85,000, with additional benefits including health insurance, retirement plans, and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages