Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Area Business Manager, Fort Worth, TX

Company: Blueprint Medicines

Location: Fort Worth, TX / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams. Key responsibilities include educating healthcare professionals on relevant products and disease states, managing accounts, engaging in patient pull-through strategies, and building collaborative partnerships. The ideal candidate will have a BA/BS degree, 5+ years of biotech/pharma sales experience, and a strong clinical background in Allergy/Immunology, Hematology, and/or Rare Disease. Preferred qualifications include a degree in Health Sciences, Business, Marketing, or related field, product launch experience, and understanding of disease modifying therapies.

Senior Fleet Sales Manager - Germany

Company: General Motors

Location: Remote

Posted Jan 24, 2025

General Motors is seeking a Senior Fleet Sales Manager with 6+ years of B2B sales experience in the automotive industry, focusing on fleet business. The role involves developing and implementing sales strategies, identifying new business opportunities, and maintaining strong relationships with key customers. The ideal candidate should possess excellent leadership, communication, and interpersonal skills, along with analytical and problem-solving abilities. The position requires business travel 3-4 days per week and offers a chance to work with a company committed to a world with Zero Crashes, Zero Emissions, and Zero Congestion.

Analyst II, Full Stack (Strategic Finance)

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking a data professional to join their Strategic Finance team, focusing on Forecasting and Data Infrastructure/Analytics. The role involves becoming an end-to-end financial expert, designing scalable data pipelines, and supporting the Finance team in developing automated financial forecasts. The ideal candidate should have strong technical skills, intellectual curiosity, and the ability to influence and present to all levels of the organization. Affirm offers competitive compensation, benefits, and a remote-first work environment.

Nuclear Systems Code Development Engineer

Company: Kairos Power

Location: Alameda, CA / Remote

Posted Jan 24, 2025

Kairos Power, a nuclear energy technology company, is hiring an early career Nuclear Code Development Engineer. The role involves assisting with KP-SAM IET validation, leading the development of multiple dimensional models, and supporting safety analysis and licensing teams. The ideal candidate should have a MS or PhD in Nuclear Engineering, knowledge in nuclear reactor systems, and proficiency in C++, Python, and other relevant coding languages. The company offers competitive compensation, benefits, and a commitment to diversity and inclusion.

EHR Technical Services Analyst

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

iRhythm Technologies is seeking a remote EHR Technical Services Analyst. The role involves providing technical support for EHR-integrated customers, troubleshooting issues, and driving innovation. The ideal candidate should have at least 1 year of EHR integration experience, preferably with Epic, and some experience with HL7 integration engines like Mirth. They should be analytical, detail-oriented, and comfortable in a fast-paced environment. The position offers a competitive compensation package, excellent benefits, and the opportunity to work with a team dedicated to improving healthcare and patient experience.

Customer Service Associate with Romanian and English

Company: Kyndryl

Location: Wroclaw, Poland / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Customer Service Representative with a growth mindset, customer focus, and strong communication skills. The role involves providing support to clients via various channels, learning new technologies, and growing professionally. Kyndryl offers a diverse, inclusive environment with flexible working policies, learning opportunities, and comprehensive benefits. The ideal candidate should have knowledge of Romanian and English, and familiarity with Windows, Mac, or Linux operating systems.

Field Service Engineer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer for a remote position based in Vancouver, WA. The ideal candidate should have 1+ years of experience in field service, depot repair, or manufacturing facilities, preferably with hands-on refrigeration experience. The role involves providing field service support, repairs, preventative maintenance, installations, and instrument qualifications. The candidate will work with hazardous/toxic materials and need to adhere to Good Manufacturing Practices (GMP) safety standards. The position requires a strong electronic/mechanical background, ability to lift 50 lbs with assistance, and maintain a valid driver's license. The company offers a comprehensive Total Rewards package including medical, dental, vision plans, paid time off, and retirement savings programs.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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