Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

SAP Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior SAP Consultant to lead SAP S/4 HANA transformation projects, collaborating with diverse industries to tailor cutting-edge solutions. The role involves joint expansion of the consulting portfolio, supporting customers in S/4HANA architecture and implementation, and working with the latest SAP technologies. The ideal candidate should have at least 7 years of professional experience in SAP or SAP S/4 HANA implementations, with a strong understanding of ABAP code and BTP. They should possess excellent analytical and conceptual skills, customer orientation, and the ability to work in virtual or distributed teams.

Lease Operations Manager

Company: GE Vernova

Location: Florence, Italy / Remote

Posted Jan 24, 2025

Mainframe CICS System Programmer

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

National Service Coordinator - Remote

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Jan 24, 2025

Enterprise Fleet Management is hiring a National Service Coordinator for a full-time work-from-home position in the Metro St. Louis area. The role involves providing support to both internal and external Fleet Management customers, handling inbound calls, coordinating roadside assistance, setting up rentals, and conducting follow-ups with repair facilities. The position offers a comprehensive healthcare package, 401k matching, paid time off, and growth potential. Minimum qualifications include being 18 years old, living in the specified area, having 2 years of customer/vendor support experience, and intermediate proficiency in Microsoft Office. The role requires reliable high-speed internet access.

Country Approval Specialist - FSP - UK

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Country Approval Specialist to pull together regulatory Country Submissions for investigative site activation. The role involves preparing, reviewing, and coordinating local regulatory submissions, providing local regulatory strategy advice, and coordinating with internal functional departments. The ideal candidate will have a Bachelor's degree, strong attention to detail, excellent communication skills, and knowledge of regional/national country regulatory guidelines. The mission is to enable customers to make the world healthier, cleaner, and safer.

Sr Account Director, Business Development (Heatlh Economics/Market Access)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Sr Account Director, Business Development to drive the success of their consulting practice areas. The role involves client account and relationship management, driving new business opportunities, and strategic account planning. The candidate should have a scientific, sales, or marketing background with a focus on pharmaceutical/biotech. They should possess excellent interpersonal skills, experience in identifying sales leads, and understanding of sales automation systems. The position offers a rewarding career with opportunities for growth and a positive impact on global health.

Senior Manager, Value & Access - UK & EU

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Manager - Value & Access, UK & Europe. The role involves developing and implementing market access strategies for the Binding Site's diagnostic portfolio and pipeline products in the UK and EU. The ideal candidate will have a degree in a life science, health economics, health policy, or related field, along with 5+ years of experience in reimbursement and managed care in the pharma, medical device, or IVD industry. Key responsibilities include driving reimbursement strategies, leading patient-centered outcome evidence generation, coordinating HTA strategies, and collaborating with external stakeholders. The role requires strong communication skills, project management, and the ability to travel up to 20%.

Remote - Care Manager

Company: Healthfirst

Location: Remote

Posted Jan 24, 2025

Software Engineer Senior Consultant I

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Senior Software Engineer Consultant. The role involves implementing applications following 12-factor principles, owning the full stack of software products, and leveraging test-driven development and continuous integration. The candidate will participate in decision-making processes, collaborate in designing systems and apps, and contribute to the team's collective knowledge. Allstate values inclusivity and diversity, offering a flexible environment that encourages growth and impact. The company is committed to non-discrimination and equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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