Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Virtual Primary Care Physician (HI Licensure)

Company: Galileo Health

Location: Remote

Posted Jan 24, 2025

Galileo, a digital-first primary care medical group, is seeking culturally sensitive clinicians. The role involves providing high-quality, comprehensive primary care via asynchronous text-based chat and synchronous video. Clinicians will manage complex and chronic illnesses, work with a diverse patient population, and leverage data, technology, and operational rigor for optimal patient outcomes. Galileo offers flexible scheduling, competitive benefits, and a culture that values teamwork, excellence, and mutual respect.

Analyst Relations Manager (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks an experienced Analyst Relations Manager. The role involves developing relationships with key industry analysts, driving thought leadership, and managing AR strategy. The ideal candidate will have 8+ years of AR experience, strong communication skills, and the ability to execute projects independently. Bonus points for cybersecurity experience. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Associate Customer Support Specialist

Company: DeleteMe

Location: Remote

Posted Jan 24, 2025

DeleteMe is a rapidly growing SaaS privacy business that offers tools for consumers and businesses to control their online personal information. The company is well-capitalized, profitable, and led by a passionate team. They are seeking an Associate Customer Support Representative to educate customers on privacy best practices, resolve support requests, and partner with internal teams to address complex issues. The role offers comprehensive health benefits, flexible work schedule, 100% work from home, generous 401k matching, paid time off, company holidays, childcare expense reimbursement, fitness reimbursement, and birthday time off.

Privacy Counsel, Home Office

Company: Liberty Mutual Insurance

Location: Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a Privacy Counsel to join its global data privacy team, supporting operations in over 20 countries. The role involves knowledge of global privacy laws, strong communication skills, and the ability to multi-task. Responsibilities include conducting legal research, providing advice on privacy matters, drafting legal documents, and assisting with responses to subject access requests. The ideal candidate should have a J.D. degree, 2+ years of legal experience, and knowledge of privacy laws including GLBA and European data protection laws. CIPP/US or CIPP/EU certification is preferred.

Senior iOS Software Engineer, Media Foundation

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a vast community platform with over 97M daily active users, seeks a skilled iOS engineer to enhance its media capabilities. The role involves working cross-functionally, contributing to the full development cycle, and setting technical standards. The ideal candidate should have at least 3+ years of experience in developing iOS applications, proficiency in Swift, and knowledge of media frameworks like AVFoundation, Core Media, and Core Video. Familiarity with streaming protocols and video encoding standards is a plus. Reddit offers comprehensive benefits including healthcare, 401k matching, and flexible vacation.

Medical Scientific Liaison - Ontario and Atlantic

Company: CSL

Location: Remote

Posted Jan 24, 2025

CSL Behring, a global leader in developing and delivering high-quality medicines for rare and serious diseases, seeks a Field-Based Medical Expert (MSL) to support their products and therapeutic areas. The MSL will advance scientific relationships, educate stakeholders on product science and safe use, and gather new information relevant to CSL Behring's products. Responsibilities include acquiring medical-scientific knowledge, interpreting and disseminating balanced data, identifying KOLs and HCPs, delivering educational programs, and attending scientific meetings. Qualifications include a relevant degree, industry experience, and language skills. The role aims to optimize patient outcomes and improve lives worldwide.

Principal Engagement Manager, Federal

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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