Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian is seeking a Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of experience as a software or data engineer, strong programming skills, and experience with data modeling and modern software development practices. They should be comfortable working in a fast-paced environment, solving complex problems, and have experience with AWS services like EMR, Kinesis, RDS, S3, and SQS. Atlassian values diversity and offers comprehensive perks and benefits.

Infrastructure Security Engineer

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

AppFolio, a pioneering cloud and AI company, is seeking an Infrastructure Security Engineer. The role involves designing, building, and maintaining security infrastructure, and promoting a 'secure by default' culture. The ideal candidate should have 2-5 years of experience with AWS, Terraform, Linux Enterprise systems, CI/CD pipelines, and automation scripting. Proficiency in Ruby is required, with an eagerness to learn new languages. The position offers a base salary of $104,000-$130,000, with additional benefits and bonuses.

Senior Network Architect

Company: Kyndryl

Location: Wroclaw, Poland / Remote

Posted Jan 23, 2025

Kyndryl is seeking an Infrastructure Architect for a technical leadership role. The role involves understanding client needs, designing solutions, and leading implementation. The position offers opportunities for growth, learning, and working with major cloud platforms. Kyndryl values diversity, inclusivity, and employee development, providing benefits like flexible working, wellness programs, and various learning opportunities. The ideal candidate should have a growth mindset, customer focus, and experience in data center technologies, systems architecture, and networking/security.

WEUR Healthcare Research Analyst Contractor

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

FrontierView is seeking a WEUR Healthcare Research Analyst Contractor to support the development of their WEUR Healthcare practice, focusing on Germany, France, Italy, Spain, and the United Kingdom. The analyst will construct insights on the business implications of economic and policy developments in the region for multinational healthcare companies. Key responsibilities include tracking major healthcare policy developments, writing research deliverables, and delivering presentations to senior executive clients. The role offers unique exposure to the intersection of politics, economics, business, and industry analysis, with significant responsibility and freedom to shape the WEUR healthcare practice. Candidates should have a top-tier academic degree or relevant work experience, demonstrated knowledge of WEUR markets, excellent English communication skills, and fluency in Spanish, French, or German is a plus.

NOC Service Engineer II

Company: Equinix, Inc

Location: Dallas, TX / Remote

Posted Jan 23, 2025

Accounting Clerk

Company: Bankers Healthcare Group

Location: Remote

Posted Jan 23, 2025

BHG Financial is a thriving financial services company that values productivity and has an award-winning culture. They focus on transforming talented employees into effective business leaders. The company, founded in 2001, initially served the medical industry but expanded to cater to high-earning professionals across various sectors. BHG Financial is known for its innovative financial solutions, personalized concierge service, and a 360-degree approach to customer financial aspirations. They are seeking a motivated, organized, and experienced Finance/Accounting professional for a fast-paced role involving balance sheet reconciliations, data collection, and collaboration with various departments. The company offers competitive benefits, a supportive work environment, and opportunities for professional growth.

Sales Account Manager Grid Software - Nordics

Company: GE Vernova

Location: Kongsberg, Norway / Remote

Posted Jan 23, 2025

The role involves identifying, qualifying, and growing sales and customer base in the Transmission and Distribution domain in the Nordics and Baltic region for GridOS product portfolio and associated services. The individual will own specific opportunities and accounts, integrating existing account management teams. They will develop new market and customer opportunities within existing key accounts and potentially new customers and segments. The role requires a degree in Business, Engineering, or a related field, extensive consultative and software sales experience in the Energy Utilities business, and knowledge of IT and OT industries. Fluency in English is required, with additional Nordic languages being beneficial. The position is remote and involves frequent travel to customer locations and other GE properties.

Software Engineer, Partner Engineering

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 23, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Software Engineer in Partner Engineering. The role involves collaborating with internal and external stakeholders to design, implement, and optimize solutions for top-tier partners. Responsibilities include gaining technical understanding of Liftoff's products, building custom solutions, innovating based on feedback, troubleshooting issues, and contributing to a culture of engineering excellence. Requirements include 2+ years of experience, proficiency in a programming language, strong SQL and big data analysis skills, empathy for customers, excellent problem-solving abilities, and strong communication skills.

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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