Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Field Examiner Sr

Company: PNC

Location: Remote

Posted Jan 23, 2025

Sr Staff Cyber Security Architect

Company: GE Aerospace

Location: Blue Ash, OH / Remote

Posted Jan 23, 2025

CCO Service Advocate

Company: Healthfirst

Location: Remote

Posted Jan 23, 2025

US Government Contracts Manager-Sourcing

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 23, 2025

The GE Power Conversion Sourcing Process Compliance Leader is responsible for ensuring compliance with US Government FAR/DFARS clauses and other regulations for all procurement related to projects in the region. This role involves managing the USG Sourcing Process, maintaining a Supplier Database, and preparing regulatory reports. The ideal candidate should have a Bachelor's degree, minimum 3 years of contract negotiation experience, and a proven track record in sourcing for US Government projects. Strong communication skills and problem-solving abilities are essential. This is a remote position offering professional development and competitive compensation.

EAS PMO DT Project Manager

Company: RTX

Location: Remote

Posted Jan 23, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a Digital Technologies Project Manager for its RTX Enterprise Services. The role involves leading multiple mid-large size DT projects, managing project fundamentals, driving delivery cadence, and communicating project value to senior leaders. The ideal candidate should have a university degree or advanced degree with relevant experience, 3+ years in DT software development or infrastructure initiatives, and proficiency in MS Project. Preferred qualifications include experience in government or large corporate environments, expertise in PowerPoint presentations, and SAFe or similar agile certifications. RTX offers a comprehensive total rewards package, including parental leave, flexible work schedules, and career development programs. The role is remote with potential for a 14-week Re-Empower Program for experienced professionals returning from a career break.

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Senior Counsel

Company: Garner Health

Location: Remote

Posted Jan 23, 2025

Garner Health is seeking a Senior Counsel to support its Legal team. The ideal candidate will be a detail-oriented generalist with experience in commercial contracting and data privacy, preferably in healthcare or a regulated tech company. Responsibilities include drafting, reviewing, and negotiating various agreements, supporting compliance with data and privacy laws, and collaborating with other business functions. The role reports to the Head of Legal and offers a salary range of $200,000 - $220,000. Garner Health values diversity and is committed to providing accommodations for qualified individuals with disabilities.

Wind Hub Technician- Colorado Highlands/Cedar Creek Area

Company: GE Vernova

Location: Golden, CO / Remote

Posted Jan 23, 2025

The Wind Hub Technician position at GE Vernova involves maintaining optimal function and output at wind sites through daily turbine operations, safety, quality control, and warranty repairs. The role requires local travel, partnership with site and hub leadership, and execution of contractual obligations. Essential responsibilities include working with electrical and mechanical equipment, performing maintenance and repairs, troubleshooting complex problems, and documenting work. Required qualifications include a high school diploma or equivalent, 1+ year of experience as a Wind Technician/Wind Mechanic, or completion of a Wind Certificate Program/associate degree in Energy, passing a Technical Knowledge Assessment, and basic computer skills. The hourly pay range is $25.96- $34.96, with additional benefits including healthcare, prescription drug, dental, and vision coverage, a 401(k) plan, and more.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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