Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Software Engineer, Infrastructure

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta is recruiting for an experienced Software Engineer to join the Software Engineering (Infrastructure) team. The role involves designing and coding large-scale distributed components that support Facebook's massive user base. The ideal candidate should have a strong background in building infrastructure applications, experience with languages like C/C++, Java, PHP, and Hack, and a proven track record in improving system efficiency, scalability, and stability. Meta offers competitive compensation and benefits, and the role provides an opportunity to shape the future of social technology.

Account Executive MuleSoft NGO / United Nations

Company: Salesforce

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Associate UX Designer

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot's Digital Experience Team is seeking an ambitious Associate UX Designer to join their creative community. This role offers an excellent opportunity for early-career professionals to learn and apply fundamental UX principles, contributing to specific project experiences. The ideal candidate will have 2-3 years of design and user experience, proficiency in UX design tools, and a strong understanding of human-centered design principles. The Associate UX Designer will assist in user research, wireframing, prototyping, and collaboration with UI designers to ensure cohesive user experiences. This is a chance to grow skills while contributing to meaningful projects impacting millions of users worldwide.

Associate Director, Offset Program Management

Company: RTX

Location: Remote

Posted Jan 23, 2025

Raytheon is seeking an Associate Director, Poland Offset and Polska Program Manager for a 3-year international assignment in Warsaw, Poland. The role involves managing day-to-day execution of Polish offset and Polska programs, including Global Patriot and LTAMDS offset scope. The candidate will maintain strong relationships with Polish offset customers, lead cross-functional organizations, and develop yearly financial targets. Qualifications include a Bachelor's degree, minimum 12 years of relevant experience, and the ability to obtain a U.S. government security clearance.

Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of experience, is seeking a Liability Adjuster for a remote home-based role. The role involves assisting customers with auto losses, conducting thorough investigations, negotiating settlements, and maintaining accurate records. Allstate offers a comprehensive benefits package, including competitive pay, flexible scheduling, and ongoing training. The ideal candidate will have strong communication skills, be detail-oriented, and proficient in using technology for claim processing. Familiarity with insurance policies and regulations is a plus. The role offers a sign-on bonus for candidates with an active adjuster's license in TX, FL, or their resident state.

Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Senior Financial Analyst

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Product Success Architect

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 23, 2025

Software Engineer (L2)

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Compliance Manager

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Partner Success and Services Readiness Program Manager

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

The job involves designing, launching, and managing innovative readiness programs with a focus on upskilling partners for customer success. This includes promoting these programs to stakeholders, developing communication plans, and collaborating with various teams within Autodesk. The role also involves evaluating and simplifying existing programs, actively managing reporting and metrics, and working with regional teams for successful deployment. The job description highlights Autodesk's commitment to diversity, inclusion, and providing competitive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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