Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Oracle Master Data Management Lead - Director

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

Sr. Product Designer - Calcite Brand Design System

Company: Esri

Location: Remote

Posted Jan 23, 2025

Esri is seeking a marketing design team member with 5+ years of experience in designing for web and mobile platforms. The role involves contributing to the Calcite Brand design system, architecting Figma environment, defining detailed design specifications, and facilitating design reviews. The ideal candidate should have a strong understanding of user-centered design principles, excellent communication skills, and experience with Figma, Adobe Experience Manager, and front-end technologies. Esri offers competitive total rewards including health benefits, 401(k) programs, and opportunities for professional growth.

Senior Counsel, Product

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Staff Software Engineer

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Staff Software Engineer for the Reporting Product Group. The role involves working on a high-impact mission, dealing with complex technical and customer problems, and ingesting petabytes of data daily. The engineer will join the Reporting Platform BE team, responsible for the core reporting infrastructure used across the entire HubSpot product. Key requirements include a long track record of delivering high-value projects, a thirst for technical challenges, hands-on coding, strategic direction for major projects, mentoring skills, and pragmatic problem-solving abilities. The cash compensation range is $218,900 - $328,400 annually.

IT Helpdesk Agent /ITヘルプデスクエージェント

Company: Kyndryl

Location: Naha, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Customer Service Representative for an IT Help Desk role in Okinawa. The role involves handling customer IT inquiries, providing support, and troubleshooting issues. The company values empathy, inclusivity, and continuous learning. No prior tech experience is required, as training and certifications are provided. The role offers opportunities for career growth, mentorship, and diverse work experiences. Kyndryl promotes a supportive work environment and invests in employee development.

UX Designer

Company: BlackCloak

Location: Remote

Posted Jan 23, 2025

BlackCloak is a fast-growing company offering cybersecurity solutions for high-profile individuals and corporate executives. They are seeking a UI/UX Designer with 5+ years of experience in cybersecurity SaaS or enterprise solutions. The role involves designing user-centric web applications, conducting user research, and collaborating with cross-functional teams. BlackCloak provides a competitive benefits package including remote work, health insurance, retirement plans, and equity. The company is an equal opportunity employer.

Enterprise Account Manager - (Remote - US)

Company: Nextech

Location: Remote

Posted Jan 23, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous bonuses, and comprehensive benefits. They are committed to diversity and equal opportunity employment. The Enterprise Account Manager role involves managing enterprise customer accounts, maximizing sales opportunities, and ensuring client retention and exceptional experience. The role requires 5+ years of large account management and project management experience, excellent communication and interpersonal skills, and the ability to travel. Preferred qualifications include experience in aesthetics, plastic surgery, dermatology, med spa, or ophthalmology spaces, and Salesforce proficiency. The role is remote with potential for long-distance travel, and offers a generous bonus, 401k match, flexible time off, and comprehensive health benefits.

Senior Named Account Executive, Public Sector - Melbourne/Victoria

Company: Cloudflare

Location: Remote

Posted Jan 23, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a highly experienced Senior Named Account Executive for its ANZ Victorian Public Sector business. The role involves building relationships within government agencies, understanding their IT needs, creating new business opportunities, and driving large transformational outcomes. The ideal candidate should have 10-20+ years of B2B selling experience, 5-10+ years in Public Sector accounts, and a strong track record in solution selling. Cloudflare is known for its commitment to protecting the free and open Internet, with initiatives like Project Galileo, Athenian Project, and 1.1.1.1. The company values diversity and inclusiveness, and is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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