Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Monteur/Bauleiter (m/w/d) im Bereich Hochspannungsanlagen und Geräte

Company: GE Vernova

Location: Leonding, Austria / Remote

Posted Jan 23, 2025

GE Grid Solutions is seeking an engaged electrician or foreman (m/f/d) to strengthen the on-site services team, focusing on high voltage installations and equipment. Key responsibilities include site supervision and project leadership for high voltage projects (6-400kV) in- and outside the country, installation and commissioning of high voltage equipment and installations (6-400kV outdoor and SF6), and providing competent support and consultation to the project team. The ideal candidate should have a completed apprenticeship as an electrician or technician, experience in high voltage installation, maintenance, and commissioning, and knowledge of EHS guidelines for high voltage areas with relevant further training. The role requires being a team player, enjoying travel, and being flexible for assignments in- and outside the country, primarily in Austria. Fluency in German (written and spoken) is mandatory, and MS Office skills are assumed. Good English skills are an advantage. The position offers a competitive salary based on the Elektrizitätsgesetz (KV-E0) with potential overpayment based on qualifications and experience, generous collective bargaining allowances, various voluntary financial contributions, opportunities for personal development, a collegial atmosphere, flexible working hours, and options for diverse loan possibilities and financial support. GE is the leading digital industrial company, transforming industry with software-based technologies and solutions that are connected, responsive, and predictive.

Deputy Project Director - Hydropower projects (German speaking)

Company: GE Vernova

Location: Vienna, Austria / Remote

Posted Jan 23, 2025

GE Vernova's Hydro Power division is seeking a Deputy Project Director to oversee non-turnkey or equipment-only projects. The role involves strategic leadership, profit & loss accountability, and ensuring customer satisfaction. Key responsibilities include managing project resources, driving operational excellence, and leading teams to deliver creative solutions. The ideal candidate will have a Bachelor's or Master's degree in Engineering, significant experience in managing Engineering & Construction projects, and fluency in German and English. Experience with rotational equipment and the Hydropower industry is preferred. The role offers the opportunity to work in an exciting environment with attractive framework conditions and development prospects.

Software Engineer II, Data

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

FiscalNote is seeking an experienced Software Engineer to join their Data Engineering team. The role involves scaling and improving data processing capabilities, designing and building services for handling large collections of policy and policymaker data, and creating reliable systems for timely and accurate data delivery. The ideal candidate should have strong SQL skills, experience in backend or data engineering, and proficiency in Python. They should also be comfortable working with a full stack of technologies, including API services, databases, and cloud computing platforms.

Engineer - Digital Certificate Operations

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 23, 2025

Market Development Manager - Protein Diagnostics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Global Market Development Manager to develop and implement marketing campaigns for Medical and Scientific applications. The role involves driving the growth of the Protein Diagnostics Division, building a strong demand generation funnel, and collaborating with cross-functional teams. Key responsibilities include creating content, executing marketing initiatives, analyzing program ROI, and maintaining a digital footprint. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of experience in product commercialization, and strong digital marketing skills. The position offers competitive compensation, benefits, and opportunities for career growth.

Sr Manager, Software Sales Specialists

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a remote leadership role within the Chromatography and Mass Spectrometry Division of Thermo Fisher Scientific. The successful candidate will mentor a team of product sales specialists, drive commercial sales of enterprise software, and encourage the broader commercial organization. The role requires a Bachelor's degree or higher in a scientific or IT field, 7+ years of experience in selling scientific software, and industry experience within laboratory environments. The ideal candidate should be an authentic leader, confident communicator, and have a strong understanding of business and commercial competence.

Field Service Engineer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer II for a remote position in Tewksbury, MA. The role involves providing onsite support and service to customers, including installation, maintenance, calibration, and emergency repairs of ESD testing equipment. The candidate should have a Bachelor's or Associate's degree in Engineering or related field, or equivalent experience. Key responsibilities include promoting customer satisfaction, offering technical support, conducting product training, and maintaining thorough documentation. The position requires approximately 40-60% travel and offers a competitive salary, annual incentive bonus, 401K with company match, tuition reimbursement, and other benefits.

Research Associate, Brokers, Asset Managers & Exchanges - Associate

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 23, 2025

Deutsche Bank is seeking a Research Associate for its Equity Research Department in New York, NY. The ideal candidate will have an MBA, Level 2 CFA, or relevant experience in finance. The role involves working closely with the Senior Analyst to provide research coverage of stocks for external Firm clients and internal constituents. Key responsibilities include financial modelling, industry research, and translating quantitative findings into written reports. Strong quantitative, writing, and presentation skills are required, along with proficiency in Microsoft Excel, Word, and PowerPoint. Deutsche Bank offers a diverse and inclusive environment, a hybrid working model, competitive compensation, and various benefits.

Technical Director - Grid Code Testing (GE Vernova Consulting Services)

Company: GE Vernova

Location: Schenectady, NY / Remote

Posted Jan 23, 2025

The job posting is for a Technical Director position in the Generation Products & Services team, focusing on Grid Code Testing within the Consulting Services organization. The role involves mentoring a team of engineers, identifying and cultivating new customers and business opportunities, and developing projects with customers. The position requires high levels of commercial judgment, strategic planning, and technical leadership. The ideal candidate should have a Bachelor's degree in electrical, mechanical, or electric power engineering, with at least 10 years of professional experience. The role offers a competitive salary range of $128,200 - $175,000, along with comprehensive benefits and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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