Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Content Editor

Company: HomeAdvisor

Location: Denver, CO / Remote

Posted Jan 23, 2025

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Technical Lead - Mainframe/iSeries Operations with 7-10 years of experience. The role involves performing batch operations, analyzing and resolving issues, and developing support system management processes. The team lead will also oversee operational oversight and reporting, interact with customers, and drive problem resolution and process improvement. Kyndryl values diversity and offers opportunities for career growth and professional development. The ideal candidate should possess expertise in Mainframe/iSeries Operations, JCL, and IBMi systems, and have strong analytical and problem-solving skills.

Medical Expert

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Digital Designer

Company: Dun & Bradstreet

Location: Williamsport, PA / Remote

Posted Jan 23, 2025

Dun & Bradstreet is currently at a transformative phase, focusing on strengthening its culture and fostering creativity, innovation, and growth. The company is passionate about its purpose of helping customers improve business performance using Dun & Bradstreet's Data Cloud and Live Business Identity. They are seeking a digital designer with 3-5 years of experience to build the website's visual identity, design for mobile responsive user experiences, and create graphics for social media and web channels. The ideal candidate should be a creative problem solver, self-motivated, well-organized, and have excellent communication skills. Experience with WordPress, Adobe design suite, and Marketo is preferred.

Partner Talent Strategist, Staffing Agencies

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a proactive individual to drive the growth of its partner ecosystem. The role involves engaging with staffing agencies, managing relationships, and executing programs to accelerate ramp times and improve partner sales productivity. The ideal candidate should have excellent organizational and interpersonal skills, a proven track record in stakeholder engagement, and strong project management capabilities. They must be capable of working in a fast-paced environment, possess excellent communication skills, and have a positive demeanor.

Oracle CPQ - Senior Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

The text describes a career opportunity in Oracle consulting, focusing on the Lead to Revenue (L2R) team. This role involves helping organizations transition from traditional to subscription-based business models, using Oracle offerings to solve business problems in areas like sales, marketing, finance, and operations. The job requires a Bachelor's degree and 10 years of experience. Preferred skills include understanding of multiple business models, revenue recognition under ASC 606, and experience with Oracle CX Clouds. The role involves working as part of a team, dealing with ambiguous problems, and contributing to an environment where people and technology thrive together.

Head of Customer Success

Company: Pilotly

Location: Oakland, CA / Remote

Posted Jan 23, 2025

Quality Engineer, Distribution

Company: JUUL Labs

Location: Remote

Posted Jan 23, 2025

JUUL Labs, a rapidly growing company, is seeking a Quality Engineer to join their Quality Supply Chain Distribution team. The role involves working as a quality representative at distribution sites, providing focused quality engineering support, and proactively investigating issues to implement corrective actions. The ideal candidate should have 3-5 years of industry experience in quality disciplines, experience in FDA and ISO 13485 regulated environments, and ASQ Certification and ISO 13485 Lead Auditor Certification preferred. JUUL Labs offers a competitive package including career growth opportunities, equity and performance bonuses, and comprehensive benefits.

Database Architect

Company: Black Mountain

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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