Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Revenue Operations Analyst

Company: Lumos

Location: USA

Posted Nov 19, 2025

The role of Revenue Operations Analyst at Lumos involves optimizing tools, data, and processes to drive revenue growth. Key responsibilities include owning the Deal Desk process, building sales territories and forecasting tools, supporting sales strategy projects, delivering insights and dashboards, and ensuring data accuracy. The ideal candidate has 4+ years of experience in Revenue or Sales Operations, preferably in a B2B SaaS organization, strong Excel/Google Sheets skills, experience with Salesforce and CPQ tools, and excellent communication and organizational skills.

Implementation Specialist

Company: ImageTrend

Location: USA

Posted Nov 19, 2025

ImageTrend Inc. seeks Implementation Specialists to deliver healthcare and emergency response solutions. The role involves project management, client collaboration, and training. The position offers a competitive salary and remote work flexibility.

Dir I - Data Solutions

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The Regulatory Support Organization (RSO) is seeking a Director I Data Solutions to lead a team in developing data solutions for regulatory reporting. The role involves managing projects, collaborating with stakeholders, and ensuring high data quality. The ideal candidate should have strong communication skills, leadership experience, and expertise in data management and coding.

Chief Compliance Officer - Derivatives Exchange

Company: Kraken

Location: USA

Posted Nov 19, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating the global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The company values diversity, merit, and equal opportunity.

Manager - Local Marketing

Company: California Closets

Location: USA

Posted Nov 19, 2025

California Closets, founded in 1978, is a leader in premium space management, offering custom-designed organizational solutions and exceptional service. The company values creativity, comfort, and connection in home design. The job description outlines the role of a Marketing Manager who partners with the National Marketing Director to support operators in achieving marketing goals through various campaigns and initiatives.

Operations Analyst

Company: Oddball

Location: USA

Posted Nov 19, 2025

Oddball is a company that values learning, growth, and making a big impact. They are seeking an Operations Analyst to support their COO and Program Managers in maintaining operational excellence, ensuring compliance with federal contracting standards, and scaling internal processes. The role involves developing and maintaining internal operational processes, documenting SOPs and templates, managing risk tracking, assisting with project-level financial activities, and providing day-to-day support across business operations.

Senior DevOps Engineer

Company: Marketerx

Location: USA

Posted Nov 18, 2025

The company is seeking a highly experienced Senior DevOps Security Engineer to join their founding engineering team. The role involves architecting a resilient, scalable, and secure foundation for their autonomous marketing platform, with a focus on building world-class cloud infrastructure, automating CI/CD pipelines, implementing comprehensive security measures, enabling hypergrowth, and driving intelligence-led operations. The ideal candidate is a seasoned DevOps or SRE professional with a security-first mindset and expertise in cloud platforms, containerization, and Infrastructure as Code.

Commercial Counsel Team Lead

Company: G-P

Location: USA

Posted Nov 18, 2025

Globalization Partners LLC is seeking a Commercial Counsel Team Lead for the Americas. The role requires a JD from an accredited US law school, an active law license, and at least 24 months of experience in a commercial counsel position. The position involves preparing, reviewing, and negotiating contracts, providing legal advice, and supporting product development and compliance. The annual base salary range is $148,000 to $222,000 plus variable compensation.

Senior Data Science Manager - Safety & Mods

Company: Reddit

Location: USA

Posted Nov 19, 2025

The Safety Insights Data Science Team at Reddit is growing and seeking an experienced Data Science Manager to lead a team of data scientists. The role involves collaborating with cross-functional partners to build and improve systems for safety and moderation on the platform. The manager will mentor the team, drive strategic initiatives, and communicate with various stakeholders.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Nov 19, 2025

The job description outlines the responsibilities and requirements for a Technical Support role in a Customer Success team. The role involves providing 24/7 support to online merchants through live chat, email, and occasional phone calls. The ideal candidate should have technical expertise, strong communication skills, and a passion for problem-solving. The position offers a competitive salary and benefits package.

Senior Manager - Technical Accounting & Compliance

Company: Fortive

Location: USA

Posted Nov 19, 2025

The job description outlines a leadership role responsible for managing staff, leading SOX testing programs, providing training, and ensuring compliance. It requires a strong background in accounting, US GAAP, PCAOB standards, and SOX compliance. The ideal candidate should have excellent communication skills and the ability to work independently.

Senior Manager

Company: Rob Levine Legal Solutions

Location: USA

Posted Nov 19, 2025

Rob Levine Legal Solutions is a leading provider of record retrieval services, specializing in efficiently gathering medical records and bills for personal injury and other legal clients. The company is seeking a highly organized and experienced Senior Manager to oversee record retrieval operations, manage a team, optimize processes, and ensure high-quality service delivery. The role requires a strategic thinker who can lead cross-functional teams, drive operational efficiencies, and uphold the company's commitment to delivering accurate and timely records.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages