Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Product Manager

Company: ForceMetrics

Location: USA

Posted Nov 18, 2024

ForceMetrics is seeking a self-starting Product Manager to join their team in building products that make a difference. The company is committed to transforming data for social change and empowering responders to make better decisions.

Talent Acquisition Manager

Company: xoangels

Location: USA

Posted Nov 19, 2024

XO Angels is an influencer management agency looking for an Acquisition Manager to oversee client acquisition. The role involves setting and qualifying potential clients, managing communication, and leading a team of Virtual Assistants. The company offers flexible remote work, comprehensive training, and opportunities for advancement.

Teladoc Customer Service Representatives

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a customer service representative to work from home, providing services for a telemedicine provider. The job requires strong attention to detail, excellent communication skills, and the ability to work independently. The company offers flexible scheduling, competitive pay, and benefits such as one-on-one mentorship and free certification.

Payroll Specialist

Company: CIQ

Location: USA

Posted Nov 18, 2024

CIQ is a young company providing software infrastructure, aiming to become the next unicorn startup. They are looking for a Payroll Specialist to process accurate and timely payrolls, ensuring compliance with regulations. The company values passion, impact, and teamwork.

Speech Language Pathologist School

Company: Epic Special Education Staffing

Location: USA

Posted Nov 18, 2024

Epic Special Education Staffing is offering a $2000 signon bonus for a limited time for School Speech Language Pathologist. The company provides a world of opportunities for therapists to leverage their abilities and make an impact on special education.

Staff Accountant

Company: Degreed

Location: USA

Posted Nov 18, 2024

Degreed is a premier upskilling platform that empowers individuals to connect their skills and ambitions with meaningful growth opportunities. The company values diversity, inclusion, growth mindset, and collaboration, and offers a range of benefits and wellness programs to support its employees.

Staff Augmentation Specialist

Company: thinkahead

Location: USA

Posted Nov 18, 2024

AHEAD is a company that values diversity and inclusion, and is committed to creating a culture of belonging. They prioritize creating a space where all perspectives and voices are represented, valued, and respected. The company also offers a range of benefits to its employees, including medical and dental insurance, 401k, and paid time off.

Senior Analyst

Company: Toast

Location: USA

Posted Nov 18, 2024

The text describes Toast's commitment to creating an accessible and inclusive hiring process, and the job requirements for a Senior Analyst position. The company is seeking a candidate with experience in Business Intelligence, Data Analytics, or Strategic Finance, and a track record of delivering results. The role involves developing advanced financial models, collaborating with business partners, and communicating insights to senior leadership.

Customer Support Representatives - Automated Health Systems

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a Customer Support Representative to work from home, providing services to Automated Health Systems. The job requires excellent communication skills, patience, and empathy. The company offers flexible scheduling, competitive pay, and benefits.

Senior Oracle SOA Developer

Company: Acentra Health

Location: USA

Posted Nov 18, 2024

Acentra Health is a company that empowers better health outcomes through technology services and clinical expertise. They are a team of experienced leaders, clinicians, and technologists who come together to redefine expectations for the healthcare industry. They offer a range of benefits and a competitive compensation package.

Customer Service Risk Teammate

Company: eBay

Location: USA

Posted Nov 18, 2024

eBay is a global ecommerce leader that empowers millions of buyers and sellers. The company is committed to pushing boundaries and leaving its mark on the future of ecommerce. The role of Customer Experience Risk Teammate is a career path offering diverse opportunities, providing exceptional service to customers and promoting high seller standards.

Technical Project Manager

Company: CardFlight

Location: USA

Posted Nov 18, 2024

CardFlight is looking for a Technical Project Manager to join their location-neutral team. The role involves owning various aspects of CardFlight initiatives, collaborating with stakeholders, and driving project delivery. The company offers a competitive salary, benefits, and a positive work environment.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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