Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Manager, Product Design & Research

Company: Vsco39

Location: USA

Posted Nov 18, 2024

VSCO is a platform that empowers photographers to expand creatively and professionally. The company is looking for a Senior Manager to lead the Product Design and Research team, who will cultivate a curious and collaborative working style across the organization.

Head of Corporate Accounting

Company: Spreetail

Location: USA

Posted Nov 18, 2024

Spreetail is seeking a Head of Corporate Accounting to lead a talented team of accounting professionals. The role requires a strong analytical acumen and leadership skills to deliver fast and accurate financial information. The company offers a flexible work culture, generous vacation policy, and benefits package.

Product Design

Company: WorkOS

Location: USA

Posted Nov 18, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for an experienced product designer to lead greenfield product initiatives and improve existing products. The company offers competitive pay, substantial equity grants, and a range of benefits.

Supervisor of Behavioral Health Case Workers

Company: AmeriHealth Caritas

Location: USA

Posted Nov 18, 2024

AmeriHealth Caritas is seeking a Supervisor of Behavioral Health Case Workers to oversee daily operations and ensure quality care management services. The role requires a BSN degree, RN license, and at least 2 years of supervisory experience.

Staff Backend Engineer - Grafana Partner Datasources

Company: Grafana Labs

Location: USA

Posted Nov 18, 2024

The job posting is for a Staff Backend Engineer position in the Partner Data Sources squad at Grafana Cloud. The team is responsible for developing data sources plugins that provide visual query editors and underlying mechanics to query and transform observability data for use in Grafana. The company is looking for teammates with skills in Microsoft Azure, Google Cloud, Golang, and React, and values DevOps principles and design for operations.

Senior Growth Marketing Manager - Paid (Meta, Tik Tok)

Company: Monarch Money

Location: USA

Posted Nov 18, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love.

Lead Game Designer - Open World RPG

Company: Demiurge Studios

Location: USA

Posted Nov 18, 2024

Demiurge Studios is seeking a Lead Game Designer with openworld RPG experience. The ideal candidate is passionate about gameplay and player experience, with a strong systems and gameplay design skillset and proven leadership experience in early-stage openworld game development.

Licensed Professional Counselor- Outpatient

Company: LifeStance Health

Location: USA

Posted Nov 18, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented Licensed Professional Counselors to join their clinical team and offer a range of benefits and opportunities for growth.

Technical Team Manager - Money Management

Company: The Motley Fool

Location: USA

Posted Nov 18, 2024

The job posting is for a Technical Team Manager at Money Management, a business unit of The Motley Fool Holdings. The role involves driving the success of the business unit and its subdivisions through strategic use of technology, collaborating with stakeholders, and managing vendors. The company offers a range of benefits, including flexible remote work, generous parental leave, and a comprehensive compensation package.

Senior Product Manager - Payments

Company: Mercury

Location: USA

Posted Nov 18, 2024

The job posting is for a product manager role at Mercury, a financial technology company. The role involves building scalable and reliable payment systems, creating a seamless user experience, and prioritizing product investment. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Product Counsel

Company: hims & hers

Location: USA

Posted Nov 18, 2024

The company is seeking a Product Counsel to join their growing and collaborative Legal team. The role involves providing legal advice to support the development, launch, and promotion of Hims and Hers products and solutions. The successful candidate will be proactive, organized, and have a team-oriented mindset.

Product Manager

Company: TrustEngine

Location: USA

Posted Nov 18, 2024

TrustEngine is a company that is changing the lending and financial space by connecting borrowers with the right loan at the right time. They are building a next-generation SaaS platform that helps loan officers be more effective and brings data and accountability to lenders.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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