Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Manager - Benefits

Company: 1Password

Location: USA

Posted Nov 18, 2024

The job posting is for a Senior Manager Benefits role at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves leading a team to design and administer benefits packages, as well as collaborating with other teams to ensure compliance with regulations. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

iOS Engineer - Poe

Company: Quora

Location: USA

Posted Nov 18, 2024

Quora is a remote-first company seeking a talented iOS Engineer to join their team in building Poe, an exciting new platform at the forefront of AI. The role involves designing, developing, and maintaining the Poe iOS app, collaborating with the product team, and shaping the future of AI and mobile platforms.

Client Support Specialist Level 1

Company: Cision

Location: USA

Posted Nov 18, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Talent Acquisition Specialist

Company: 3M

Location: USA

Posted Nov 18, 2024

The job description is for a Talent Acquisition Specialist at 3M, a company that values diversity and innovation. The role involves building external networks, conducting research, and collaborating with teams to drive talent acquisition. The company offers competitive pay and benefits, as well as programs to support employee wellbeing.

Senior Accountant

Company: 1Password

Location: USA

Posted Nov 18, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Accountant to join their team, with a focus on financial analysis, audit support, and cross-functional collaboration. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Board Liaison & Executive Assistant (Legal)

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company seeking an experienced Executive Assistant to support the CLO and CFO. The ideal candidate is highly organized, flexible, and adaptable, with strong communication skills and experience working with senior executives.

Political Science Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 18, 2024

Chamberlain University is seeking a visiting professor to teach a political science course online. The professor will develop and provide an approved syllabus, use online technologies, and model effective communication. The position requires a master's degree in political science or a related field, prior teaching experience, and excellent communication skills.

Recruiter

Company: Kalepa

Location: USA

Posted Nov 18, 2024

Kalepa is looking for an exceptional Recruiter to build a world-class team. The role involves full-cycle recruitment, strategic partnering, and candidate experience excellence. The ideal candidate has 4+ years of recruiting experience, is aligned with Kalepa's unique culture, and has experience in high-growth SaaS companies.

Payroll Analyst

Company: Kraken

Location: USA

Posted Nov 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support. The job posting is for a Payroll Analyst position, requiring experience in payroll processing, US payroll compliance, and proficiency in Microsoft Excel.

Growth Marketing Manager

Company: Nava

Location: USA

Posted Nov 18, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are looking for a growth marketing team member to drive user acquisition and engagement. The role involves developing and optimizing referral and partnership programs, analyzing data, and collaborating with teams.

Research Operations Specialist

Company: Eventbrite, Inc.

Location: USA

Posted Nov 18, 2024

Eastridge is seeking a Contract Research Operations Specialist to streamline and support the operational needs of their UX research team. The role involves project prioritization, logistics, and process optimization, as well as data organization and analysis support.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages