Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Product Security Engineer

Company: Cribl

Location: USA

Posted Nov 13, 2024

Cribl is a company that values its employees and is looking for collaborative and motivated team members. They are a remote-first company that believes in empowering their employees to do their best work. They are looking for a Product Security Engineer with an AWS security background to join their mission to unlock the value of all machine data.

Senior Security Architect

Company: Cyberark

Location: USA

Posted Nov 13, 2024

CyberArk is a global leader in Identity Security, and the job description is for a Senior Security Architect to enhance and maintain the security posture of the organization.

Staff Product Designer - Growth Acquisition

Company: Gusto, Inc.

Location: USA

Posted Nov 13, 2024

Gusto is seeking a Growth Staff Product Designer to help elevate user experiences. The designer will play a crucial role in shaping how Gusto engages and acquires new customers. The company is committed to providing rewards that empower employees to achieve their financial and personal goals.

Team Leader, Product Designer - Platform

Company: Rocket Money

Location: USA

Posted Nov 13, 2024

Rocket Money is looking for a Team Leader Product Designer to lead a team of designers and develop the design strategy for their platform. The role requires a deep understanding of the fintech industry and a proven track record in strategic design leadership.

Senior Product Designer - Save

Company: Rocket Money

Location: USA

Posted Nov 13, 2024

Rocket Money is a financial services company that aims to empower people to live their best financial lives. The company offers a range of services, including financial insights, bill negotiation, and savings tools. The Senior Product Designer role is responsible for designing intuitive and impactful user experiences that help users achieve their financial goals.

Engineering Manager - Support Experience

Company: Stripe

Location: USA

Posted Nov 13, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. They are looking for an engineering manager to lead their support team, which is responsible for building and improving their user support platform.

Director of Infrastructure

Company: Fawkes IDM

Location: USA

Posted Nov 13, 2024

The job description is for an IT manager responsible for the overall performance, security, and availability of the firm's network and infrastructure. The role involves implementing secure solutions, remediating vulnerabilities, and managing IT staff to meet the changing needs of the firm's technology.

Compliance Auditor

Company: Talkspace

Location: USA

Posted Nov 13, 2024

Talkspace is a company that aims to provide quality mental healthcare services to people. They are looking for a Compliance Auditor to join their team and help them achieve their mission.

Embedded Systems Software Engineer

Company: Bluesight

Location: USA

Posted Nov 13, 2024

Bluesight is a high-growth healthcare information technology company looking for a Software Engineer to join their Kit Check inventory management engineering team. The company is looking for someone with advanced experience in writing code in CC++, SQL, Python, and Java, as well as experience working on embedded systems and firmware development.

Senior Customer Success Associate

Company: RaptorMaps

Location: USA

Posted Nov 13, 2024

Raptor Maps is a fast-growing climate tech startup building software to enable the solar energy industry to scale. They are seeking a Senior Customer Success Associate to drive the continued success of Raptor Maps in the market.

Staff Full Stack Engineer - Data Products

Company: Stripe

Location: USA

Posted Nov 13, 2024

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow revenue, and accelerate new business opportunities. The company is building a powerful suite of data products to empower data-driven decision making and improve ML model performance.

Social Media Animator, Brand & Creative

Company: Doordashusa

Location: USA

Posted Nov 13, 2024

DoorDash is looking for a seasoned animator to join their internal creative social media team. The ideal candidate should be skilled in creating high-quality video content and have a passion for illustration, animation, and motion graphics. The role involves partnering with creative teams to develop high-quality performance marketing creative videos and content, and collaborating with the performance marketing team to experiment on learnings and iterate on best-performing creative assets.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages