Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Sales Director

Company: Suvoda

Location: USA

Posted Nov 12, 2024

The job description is for a Sales Director in the US, responsible for identifying and closing new business, managing sales processes, and developing relationships with assigned accounts. The role requires a bachelor's degree, at least 7 years of sales experience, and strong interpersonal and communication skills.

Senior Marketing Manager

Company: Ignition

Location: USA

Posted Nov 12, 2024

Ignition is a leading revenue generation platform for accounting and professional services businesses. The company is looking for a Senior Marketing Manager to shape and execute its local marketing strategy for the US market.

Director - Demand Generation

Company: Coalition, Inc.

Location: USA

Posted Nov 12, 2024

Coalition is seeking a Director of Demand Generation to manage a team of marketers and drive campaign strategy for their insurance and cybersecurity business lines. The role requires experience in demand generation, leadership, and campaign planning, with a focus on building a team and driving growth.

Sales Data Analyst

Company: Intradiem

Location: USA

Posted Nov 12, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. The company's mission is to reinvent customer service through automation, and it has a people-first approach to its culture and values.

Client Relations Lead

Company: Cision

Location: USA

Posted Nov 12, 2024

The Client Relations Lead is responsible for maintaining and strengthening customer relationships, ensuring communication flow, resolving issues, and driving client renewals and upselling. The role requires strong relationship management skills, data analysis, and proficiency in Excel.

Deposition Attorney

Company: Tempositions, Inc.

Location: USA

Posted Nov 12, 2024

The job posting is for a remote attorney position with a prestigious litigation firm, requiring experience with depositions and licensure in Illinois. The role can be full-time or part-time and is expected to last 6 months to 1 year.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 12, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is seeking a Director of SEO to lead their organic search strategy and execution.

Director, Special Operations

Company: Evenup

Location: USA

Posted Nov 12, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation. They have a team that operates at the intersection of business operations, special projects, and legal operations, and they are looking for a candidate with experience in operations and analytics to join their team.

Chronicle Onboarding Engineer

Company: Cyderes

Location: USA

Posted Nov 12, 2024

Cyderes is a cybersecurity services provider offering managed security services, identity and access management, and professional services. The company is looking for an Onboarding Engineer to support the implementation of its services to top-tier customers.

Brand/PR Communications Specialist

Company: Twonice

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Remote Marketing Communications Specialist to work with a consulting company that helps foundations and associations. The job requires strong writing skills, experience in social media, and the ability to understand different brands' voices. The company offers a flexible work environment and opportunities for professional development.

Sales Development Representative

Company: Level AI

Location: USA

Posted Nov 12, 2024

Level AI is a Series C startup that transforms customer engagement by reimagining contact centers as strategic assets. The company's AI-powered customer service intelligence platform analyzes every support conversation to deliver enterprise-wide insights that improve quality assurance and agent performance.

Senior Full Stack Developer

Company: ForceMetrics

Location: USA

Posted Nov 12, 2024

ForceMetrics is a company that aims to transform data for social change by helping public safety and government agencies better utilize data to benefit every individual. They are looking for a Senior FullStack Developer to join their team and build a powerful data search and analytics platform.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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