Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Business Development Executive

Company: Syndigo

Location: USA

Posted Nov 12, 2024

The job description outlines the responsibilities of a Syndigo Business Development Executive, including prospecting, building relationships, and closing deals. The role requires a strong understanding of the retail industry and the ability to communicate the value proposition of Syndigo's services.

Senior Lead - Measurement & Attribution

Company: StackAdapt

Location: USA

Posted Nov 12, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The role of Senior Lead of Solutions Measurement and Attribution involves leading and supporting the discovery, ideation, development, and design of next-gen measurement attribution and performance capabilities.

Mobile App Developer (React Native)

Company: The Motley Fool

Location: USA

Posted Nov 12, 2024

The Motley Fool is seeking a Freelance Mobile App Developer with expertise in React Native to join their team on a contract basis. The role involves developing a new iteration of their mobile app, focusing on enriching user experience and incorporating cutting-edge functionalities.

Engineering Manager - Frontend Engineering

Company: Runway

Location: USA

Posted Nov 12, 2024

The company is looking for an Engineering Manager to lead their growing Frontend team. The ideal candidate should have experience leading high-performing teams and be interested in building AI-driven products. The role involves leading a team, developing and deploying state-of-the-art features, and improving product performance and security.

Demand Generation Marketing Specialist

Company: Newsela

Location: USA

Posted Nov 12, 2024

Newsela is hiring a Demand Generation Marketing Specialist to execute and optimize campaigns, drive impact, and generate qualified leads. The role requires 1+ years of B2B demand generation experience, strong writing skills, and data-driven approach. The company offers a range of benefits, including health and wellness, work-from-home options, and professional development opportunities.

Senior Solution Architect

Company: Anaplan

Location: USA

Posted Nov 12, 2024

Anaplan is looking for a Senior COE Architect/Solution Architect to support their Global Presales Team. The role involves building domain-specific models, advising on complex proof of concept models, and serving as a subject matter expert on new Anaplan features.

Legal Intern - Privacy (Spring Semester)

Company: Airbnb

Location: USA

Posted Nov 12, 2024

Airbnb is seeking Legal Interns to join the Privacy Legal team for an internship during the Spring Semester. The ideal candidate must have a solid understanding of privacy law terminology and principles. As an intern, you'll be integrated into a team where you'll contribute to challenging projects and gain practical experience.

Staff Platform Engineer - Backend

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Staff Platform Engineer to join its platform team and is committed to creating a diverse and inclusive work environment.

Product Manager II - Identity Compliance

Company: Pinterest

Location: USA

Posted Nov 12, 2024

The job posting is for an Identity Product Manager at Pinterest, responsible for developing and leading the company's identity strategy and execution. The role requires 3+ years of experience as a Product Manager, with a focus on age verification and parental controls.

Data Scientist - Platform

Company: Figma

Location: USA

Posted Nov 12, 2024

Figma is seeking an experienced Data Scientist to join their Core Data Science Team. The ideal candidate is passionate about transforming new methodologies and best practices into useful tools for others. The role involves introducing new methods to increase the rigor of data analyses, creating and deploying frameworks and tools to increase efficiency, and collaborating with the broader Engineering org to identify opportunities to improve processes.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 12, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Content Designer

Company: Assembled

Location: USA

Posted Nov 12, 2024

Assembled is looking for a Content Designer to join the product team. The role involves building a consistent vocabulary for products, redefining and scaling how they are explained and documented, and shaping text-based experiences. The ideal candidate has 4+ years of experience in content design or UX writing, is technically curious, and has a passion for UX and language.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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