Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

CS Producer

Company: Brilliant

Location: USA

Posted Dec 04, 2025

Brilliant is a company focused on creating interactive, adaptive, and fun learning experiences to develop problem-solving skills. They prioritize building a healthy business with a strong emphasis on innovation, collaboration, and impactful education. The job posting highlights opportunities for CS producers to design engaging learning games, with competitive compensation and benefits including health care, flexible PTO, and home office support. The company values adventure, excellence, and transparency while fostering a culture of creativity and continuous improvement.

Senior Security Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 03, 2025

Green Dot is seeking a Senior Security Engineer with expertise in assessing security architecture and conducting assessments across on-premises and Azure cloud environments. The role involves collaborating with cross-functional teams, integrating security controls into CI/CD pipelines, and aligning with enterprise security standards. The position offers a competitive salary range of $104,900 to $157,300 annually and emphasizes a remote work model with a focus on innovation and talent attraction.

Field Alliance Manager - Strategic Partnerships

Company: ExtraHop

Location: USA

Posted Dec 03, 2025

This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.

Lifecycle Marketing Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 04, 2025

Green Dot is seeking a Lifecycle Marketing Manager with CRM and automation expertise to drive customer engagement through digital banking solutions. The role offers remote work flexibility, competitive compensation ($109,300-$163,900), and opportunities to shape customer experiences while ensuring compliance with financial regulations.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

Cyber Operations Manager

Company: Optiv

Location: USA

Posted Dec 04, 2025

The Cyber Operations Manager over Threat Detection & Response is responsible for ensuring early and accurate detection, response, and containment for threats directed against clients. The role involves leading a 24x7 team, working closely with customers, enforcing policies, driving continuous improvement, managing staffing, developing staff, and overseeing threat intelligence reports. The position requires 12+ years of IT and Information Security experience, 5+ years leading technical Threat Detection and Response teams, and deep understanding of SIEM, EDR, regulatory compliance, and security laws.

Product Manager L5 - Enterprise Developer Enablement

Company: Netflix

Location: USA

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content and Business Products team builds technology to scale content operations. The role is for a Technical Product Manager to drive the strategy and evolution of application development platforms, simplifying the software development lifecycle and integrating AI capabilities.

Territory Manager

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 04, 2025

This job description outlines roles in managing territories, fostering agency partnerships, and achieving growth targets through strategic collaboration and operational excellence.

Financial Analyst

Company: Blackbaud

Location: USA

Posted Dec 03, 2025

This job posting describes a Financial Analyst role at Blackbaud, requiring 13 years of experience and proficiency in financial tools. The position involves budget forecasting, reporting, and process improvements. Blackbaud emphasizes a remote-first culture, equal opportunity, and competitive compensation.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

Staff Security Engineer - Product Security

Company: Mozilla

Location: USA

Posted Dec 03, 2025

Mozilla seeks a Staff Security Engineer to protect user privacy and safety, with responsibilities including securing products, threat modeling, and collaborating across teams. The role offers remote flexibility and competitive benefits.

Sr. QA Automation Engineer - Pro

Company: Kraken

Location: USA

Posted Dec 03, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption and financial freedom. They offer various products and services, and are committed to security, education, and client support. The Pro team is responsible for trading backend services and recently played a critical role in scaling Kraken's trading infrastructure.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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