Customer Experience Jobs in USA
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Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.
Principal Engineer - Infrastructure Security
Company: GitLab
Location: USA
Posted Dec 03, 2025
The role is a Principal Engineer position within the Infrastructure Security Team of the Product Security Department at GitLab. The responsibilities include defining multiyear security strategy components, designing and scoping infrastructure security initiatives, architecting and driving implementation of security automation frameworks, conducting security reviews and threat modeling, driving adoption of infrastructure security standards, quantifying architectural tradeoffs, serving as the go-to expert for Infrastructure Security, mentoring and developing engineers, and fulfilling the Product Security Division Mission of securing GitLab Infrastructure.
Sr. Customer Success Operations Manager
Company: Menlo Security
Location: USA
Posted Dec 03, 2025
Menlo Security is seeking a CS Operations Lead to manage renewal operations, drive data analytics and reporting, optimize the customer lifecycle, and foster cross-functional alignment. The ideal candidate should have 5+ years of experience in Customer Success Operations or relevant consulting experience, expert-level proficiency in Gainsight and CRM systems, and strong analytical and communication skills.
Senior Customer Success Analytics Analyst
Company: GitLab
Location: USA
Posted Dec 03, 2025
The Senior Customer Success Analytics Analyst role involves partnering with various teams to analyze customer data, build dashboards and reports, and provide insights to improve customer engagement, retention, and growth. The role requires experience in customer success analytics, proficiency in SQL and business intelligence tools, and the ability to collaborate with cross-functional partners.
Senior Accountant
Company: Platform Science
Location: USA
Posted Dec 03, 2025
Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, empathy, and innovation, and is looking for a Senior Accountant to join their growing team. The role involves eCommerce customer accounts, accounting, record keeping, reporting, cash applications, communication, account reconciliations, and special projects.
Customer Support Specialist
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The text is a job description for a Customer Support Specialist role at Muck Rack. It outlines the responsibilities, success metrics, required skills, and interview process. The role involves providing frontline support to customers, troubleshooting issues, collaborating with teammates, and maintaining expert-level product knowledge. Success will be measured by time to close, response time, number of conversations replied to, customer satisfaction score, and quality assurance reviews.
Enterprise Real Account Manager
Company: Mapbox
Location: USA
Posted Dec 03, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing individuals, diversity, and teaching. The role involves building relationships with enterprise customers, presenting solutions, and expanding Mapbox adoption in key industries.
Lead Technical Program Manager - Business Continuity & Disaster Recovery
Company: HubSpot
Location: USA
Posted Dec 03, 2025
The text describes a strategic systems-level thinker role in HubSpot's Security team, focusing on building Business Continuity and Disaster Recovery (BCDR) programs to enhance organizational resilience. The role involves partnering with various teams, conducting Business Impact Analyses, developing BCDR strategies, and leading disaster recovery tests. The company values transparency, learning, and authenticity, and offers competitive compensation and benefits.
Senior OT Operations Manager
Company: GuidePoint Security
Location: USA
Posted Dec 03, 2025
GuidePoint Security is seeking a Senior OT Operations Manager to optimize delivery processes, enhance project management capabilities, and drive operational excellence across their growing OT services and incident response engagements. The role focuses on process optimization, project manager capability enhancement, OT incident response operational excellence, strategic operations and performance management, and cross-functional leadership and alignment.
Software Engineer L2 - Cloud Infrastructure Area
Company: Twilio
Location: USA
Posted Dec 03, 2025
The job posting is for a Software Engineer L2 position at Twilio, focusing on cloud infrastructure. The role involves developing and maintaining scalable cloud-native environments, automating solutions, and collaborating with various teams. The position requires experience in AWS cloud infrastructure management, ASG knowledge, and proficiency in programming languages like Java or Python.
Safety Lead Risk Management Consultant
Company: ClinChoice
Location: USA
Posted Dec 03, 2025
ClinChoice is seeking a Benefit Risk and Risk Management Lead Consultant for a 12-month contract with extension possibilities. The role involves leading global medical safety management, conducting risk assessments, and ensuring product safety. The ideal candidate should have a medical degree, 6+ years of pharmacovigilance experience, and strong leadership skills.
Global Head of Middle Office
Company: Kraken
Location: USA
Posted Dec 03, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages. The Global Head of Middle Office role involves leading institutional trading and lending operations, ensuring operational integrity, and driving inventory optimization.
Senior Software Engineer - MetaMask (Growth)
Company: Consensys
Location: USA
Posted Dec 03, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. They aim to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.