Customer Experience Jobs in Washington DC

100,902 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

Travel CT Technologist - $2,361 per week

Company: AHS Staffing

Location: Anacortes, Washington

Posted Jan 24, 2025

AHS Staffing is recruiting for a 13-week travel CT Technologist position in Anacortes, Washington. The job involves working 36 hours per week, 12-hour night shifts, and there's potential for extension. AHS Staffing is known for its personalized, transparent, and rewarding experience, offering benefits like comprehensive medical coverage, 401(k) matching, and weekly pay. They prioritize aligning assignments with professionals' goals and provide dedicated recruiter support.

Travel Nurse RN - Telemetry - $2,405 per week

Company: KPG Healthcare

Location: Silverdale, Washington

Posted Jan 24, 2025

KPG Healthcare is currently recruiting for a travel nurse RN Telemetry position in Silverdale, Washington. The job is a 13-week contract with 36 hours per week, 12-hour night shifts. KPG Healthcare offers competitive compensation, nationwide contract opportunities, housing or housing stipend, travel and license reimbursement, and healthcare benefits. The company specializes in diverse healthcare staffing solutions including travel nursing, allied professionals, per diem nurse staffing, locum tenens staffing, and physician placement.

General Manager 4 - Patient Services

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Financial Analyst

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy is looking for a Financial Analyst in the Washington D.C. area. The role involves establishing new metrics, budgets, forecasts, and reports. Key responsibilities include facilitating the annual P&L budgeting process, conducting variance analysis, identifying KPIs, and supporting sales teams with analytics. Preferred qualifications include a Bachelor's degree in Finance or Accounting, 1-3+ years of finance experience, proficiency in MS Office, and strong communication skills.

Billing Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Hirestrategy's elite client is seeking a junior to mid-level Accounts Receivable / Billing Specialist. The ideal candidate should have high volume corp-to-corp billing experience and excellent client facing negotiation skills. Medical billing experience is not preferred. The role involves maintaining payment security, processing payments, auditing billing information, and developing professional expertise. Minimum of 2 years of related experience and a Bachelor's Degree in Accounting or Business Administration are required.

Travel Nurse RN - PCU - Progressive Care Unit - $2,140 per week

Company: TotalMed Staffing

Location: Puyallup, Washington

Posted Jan 24, 2025

TotalMed Staffing is currently seeking a travel nurse RN for a 13-week assignment in Puyallup, Washington. The position is for a Progressive Care Unit (PCU) and involves 12-hour night shifts, 36 hours per week. TotalMed, a top-tier travel nursing agency, offers a comprehensive benefits package including weekly pay, guaranteed hours, continuing education, retirement plans, sick pay, wellness programs, referral bonuses, and various medical, dental, and vision benefits. The agency's mission is to improve patient care by placing highly-skilled healthcare professionals in facilities across the country.

Marketing Communications Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A creative nonprofit association in downtown DC is hiring a Marketing Communications Specialist. The role involves creating content for various channels, strategizing messaging for campaigns, and managing multiple projects. The ideal candidate should have 2-5+ years of relevant experience, a degree in Marketing or Communications, and proficiency in Microsoft Office and Adobe Creative Suite.

Communications Associate Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Travel Nurse RN - Med Surg / Telemetry - $2,279 per week

Company: Fusion Medical Staffing-Nursing

Location: Tacoma, Washington

Posted Jan 24, 2025

Fusion Medical Staffing is seeking a travel nurse RN for a 13-week Med Surg / Telemetry position in Tacoma, Washington. The job offers competitive pay, comprehensive benefits, and a supportive clinical team. Fusion Medical Staffing emphasizes making a positive impact, providing opportunities for personal and professional growth, and fostering a traveler-first mentality. The role involves patient care, medication administration, and collaboration with health team members. Required skills include critical thinking, service excellence, and good interpersonal communication.

Travel Nurse RN - PCU - Progressive Care Unit - $2,251 per week

Company: Travel Nurse Across America

Location: Puyallup, Washington

Posted Jan 24, 2025

Travel Nurse Across America is recruiting a travel nurse RN for a 13-week assignment in Puyallup, Washington. The role involves caring for patients in the Progressive Care Unit (PCU), requiring 1-2 years of recent acute care experience. PCU RNs monitor patients' vital signs, administer medication, and operate specialized equipment. The job offers competitive pay, guaranteed shifts, paid sick leave, travel reimbursement, and comprehensive benefits including housing and insurance.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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