Customer Experience Jobs in Washington DC

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Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

Physician Assistant Family Medicine (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane Valley, Washington

Posted Jan 21, 2025

Providence Medical Group in Spokane, Washington is recruiting a full-time Physician Assistant. The role involves delivering patient-centered care in a team-based model, collaborating with various healthcare professionals. Ideal candidates should be flexible and open to innovative care strategies. Providence offers competitive compensation, benefits, and opportunities for professional growth. The location provides a high quality of life with outdoor activities and a growing community.

Retail Food Service Director

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Aramark Healthcare+ is hiring a Retail Food Service Director for Children's National Hospital in Washington, D.C. The role involves planning, administering, and directing retail and catering operations, ensuring compliance with standards, and leading retail managers. The salary ranges from $85,000 to $105,000, with potential bonuses. Benefits include medical, dental, vision, and work/life resources. Key responsibilities include delivering strong operational performance, driving customer satisfaction, and managing retail operations. Qualifications require multi-site Retail Food management experience, 3-5 years of management experience in Food Service, strong computer skills, and food safety knowledge.

OB GYN Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Jan 21, 2025

Virginia Mason Franciscan Health, formed in 2020, is seeking board-certified/board-eligible physicians for a women's health group in Tacoma, Washington. The group offers comprehensive services including gynecology, obstetrics, high-risk obstetrics, and gynecological surgeries with daVinci robot access. They provide a 4-day work week, NICU support, and access to GYN/ONC and UroGyn specialists. The Puget Sound Region offers a mix of city life and outdoor adventures.

25-5010: Proposal Manager

Company: Navitas Business Consulting

Location: Washington DC

Posted Jan 21, 2025

Navitas, a leading digital transformation company since 2006, is seeking a Proposal Manager for a hybrid role in Herndon, VA. The selected candidate will lead all phases of developing and delivering high-quality proposals for IT services to US Government solicitations. Responsibilities include proposal management, data call coordination, content editing, proofreading, and desktop publishing. The ideal candidate should have 5+ years of Federal Proposal Development experience, expertise in O365 and Microsoft Office Suite, and excellent writing, editing, and proposal management skills. Formal proposal training, proficiency in Adobe Creative Suite, and understanding of software development processes are preferred.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

Safety & First Aid Coordinator - Washington D.C.: 2024-3282

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 21, 2025

The Safety & First Aid Coordinator role at Headfirst Summer Camps involves managing all health and safety aspects for campers and staff. Responsibilities include managing medication, overseeing safety procedures, communicating updates, and safeguarding confidential information. The role requires a positive, proactive approach, with a focus on camper well-being and team collaboration. The coordinator will work with children aged 3-12, engaging them in various activities and ensuring their physical and emotional safety. They will also handle emergency medical situations, train staff, and represent the Headfirst brand to families and partners.

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Jan 21, 2025

Target is a Fortune 50 company with over 400,000 team members worldwide. They prioritize relationships and invest in growth opportunities to succeed as one Target team. The role of a Target Security Specialist involves keeping guests and team members safe and secure, providing support during crisis events, and utilizing intelligence-led tactics.

Marketing and Communications Associate

Company: Hatcher

Location: Washington DC

Posted Jan 21, 2025

The Hatcher Group is recruiting a Marketing and Communications Associate. The role involves supporting strategic communications and marketing initiatives for clients focused on social causes. The ideal candidate is a versatile, creative communicator with strong writing skills, able to adapt tone and style for various audiences and platforms. Key responsibilities include developing strategic messaging, conducting media outreach, writing content, and managing social media. The position offers a competitive salary and benefits package.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Jan 21, 2025

Apple is seeking an Industry Development Executive for Government to provide deep technical sales consulting and support in Apple technologies and industry solutions. The role involves building a deep understanding of customers, aligning with their vision, and focusing on industry strategy with innovative solutions. The candidate should have significant experience in Government business transformation solutions, deep understanding of the Government segment, and IT knowledge in government messaging, collaboration, Wi-Fi, client management solutions, and security technologies. The role offers a base pay range between $154,700 and $233,000, along with comprehensive benefits and opportunities for continuous improvement and career advancement.

Analyst , Medical Cost Analytics / Utilization Management - Remote

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health emphasizes a purpose-driven culture, focusing on delivering human-centric health care with a strong emphasis on how services are delivered. The Analyst, Medical Cost Analytics / Utilization Management role involves using advanced analytics to solve complex business problems, save medical costs, and drive initiatives for medical cost savings. The ideal candidate should have extensive experience in consulting, data analysis, healthcare industry, and strategic consulting, with proficiency in mathematical analysis, machine learning, and predictive modeling.

Administrative Support Worker for Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Administrative Support Worker role at Aramark involves assisting management with various administrative tasks, including data entry, filing, and customer service. The hourly rate ranges from $27.50, with potential for bonuses or commissions based on skills and qualifications. Benefits include medical, dental, vision, and work-life resources. Key responsibilities encompass mail distribution, phone answering, visitor greeting, and clerical support in accounting, payroll, and HR. Familiarity with Microsoft applications is preferred. Aramark values equal employment opportunity and non-discrimination.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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