Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

ServiceNow Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting highlights a Software Development and Support role requiring a Secret clearance, with responsibilities including ServiceNow project leadership, technical collaboration, and process improvement. The position offers competitive compensation ($92,000-$153,000), a comprehensive benefits package, and opportunities for professional growth. It emphasizes teamwork, technical expertise, and alignment with federal regulations and innovation.

Strategic Core Account Executive, DHS

Company: Databricks

Location: Remote

Posted Dec 13, 2025

This job description highlights a Strategic Account Executive role at Databricks, emphasizing growth opportunities, technical expertise, and impactful client relationships in the Public Sector. The position requires experience in enterprise sales, innovation leadership, and value-driven execution within the big data and AI space.

Regulatory Food Scientist IV

Company: Guidehouse

Location: USA

Posted Dec 13, 2025

This job posting seeks a highly qualified professional for an IT Project Management role with the FDA, requiring a PhD and extensive experience in food safety assessment. The position offers a competitive salary range of $13000000-$21600000 and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Partnership Head

Company: HR Force International

Location: Remote

Posted Dec 13, 2025

This job posting seeks a Head of Partnerships with experience in RegTech and IDV to build a global partnership ecosystem. Key responsibilities include developing partnership strategies, negotiating agreements, and driving revenue through alliances. The role requires 8+ years in partnerships or business development, with expertise in compliance-driven industries. Applicants must mention FECILITOUS and the specified tag to demonstrate they read the post.

QA Engineer - Authorizations

Company: Visa

Location: Brazil

Posted Dec 13, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and financial infrastructure. The job description highlights a remote QA role with requirements for automation, testing frameworks, and experience in high-scale environments.

Customer Success Director (Technology Vertical)

Company: First Advantage

Location: USA

Posted Dec 14, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing strategic account management, revenue growth, and collaboration with global clients. The position offers remote work flexibility, competitive compensation, and comprehensive benefits, positioning it as a rewarding career opportunity within a forward-thinking company committed to innovation and employee growth.

French Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers exciting French-speaking roles in Greece with relocation, competitive salary, and professional growth. Responsibilities include customer service and CRM management. Ideal for those seeking cultural immersion and career advancement.

Offensive Security Engineer Agent Security

Company: OpenAI

Location: Remote

Posted Dec 13, 2025

OpenAI's Security team seeks a Principal-level Offensive Security Engineer to enhance their security posture through innovative attack simulations and strategic improvements. The role involves testing AI-powered products, collaborating with teams, and ensuring safety in AI development while emphasizing the company's mission to benefit humanity through responsible AI innovation.

Danish Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers Danish-speaking job opportunities in Greece with relocation packages, competitive salaries, and professional growth. Ideal for professionals seeking a vibrant lifestyle and customer support roles with strong career advancement.

Digital Marketing & Client Outreach Consultant

Company: Blue Shed Group

Location: Remote

Posted Dec 13, 2025

This job posting seeks a remote Digital Marketing Client Outreach Consultant with experience in digital outreach and marketing. The role offers commission-based earnings, flexible remote work, and training. Key requirements include digital platform proficiency, communication skills, and 5-7+ years of professional experience.

Social Media Manager

Company: Gratitude Driven LLC

Location: Anywhere

Posted Dec 13, 2025

This job description seeks a Social Media Manager to build a creator brand focused on mindset and productivity content. The role involves strategy development, content creation, analytics, and community engagement across platforms like TikTok, Instagram, and YouTube. The employer emphasizes growth potential, flexibility, and collaboration while valuing creativity, punctuality, and detail-oriented work.

Digital Marketing Manager Online Opportunity

Company: mindmoneyreset

Location: Remote

Posted Dec 13, 2025

This job posting promotes a dynamic company offering training, support, and income opportunities for self-motivated individuals seeking flexibility and global growth in a proven business model.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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