Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior AI Cybersecurity Consultant
Company: IBM
Location: San Francisco, US
Posted Dec 04, 2025
The job posting is for a highly skilled AI Cybersecurity Consultant to integrate AI and LLMs into advanced cybersecurity solutions. The role involves strategic advisory, solution design and implementation, data engineering, threat intelligence, automation, governance, and stakeholder engagement. The ideal candidate should have deep expertise in cybersecurity, AIML, and LLM frameworks, along with strong communication and stakeholder engagement skills.
Senior Digital Asset Sales
Company: IBM
Location: Sandton, ZA
Posted Dec 04, 2025
This job posting highlights a senior sales role at IBM focused on enterprise digital asset sales, emphasizing strategic opportunities, competitive compensation, and collaboration in innovative environments. Responsibilities include lead generation, deal structuring, and relationship building with key stakeholders, while offering a dynamic work environment and growth potential.
Software Intern - Technical Support 2026
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Software is seeking motivated individuals for intern positions in their zSystems Software support teams. The role involves providing remote technical support, problem determination, and collaboration with other teams to resolve issues. Required skills include knowledge of zOS operating systems, troubleshooting tools, and excellent communication skills.
Package Consultant-SAP Ariba
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on Supply Chain solutions using Ariba applications. It highlights the role's responsibilities, required education, and technical expertise. The position involves working with clients globally, leading teams, and participating in sales opportunities.
Software Developer (Java Back-End)
Company: IBM
Location: Praha, CZ
Posted Dec 04, 2025
The job description outlines a backend developer role at IBM, focusing on software development, data governance, and collaboration with cross-functional teams using technologies like Java, Docker, and Jenkins. It emphasizes skills in agile development, CI/CD practices, and containerization tools while detailing responsibilities such as designing features, maintaining code quality, and working with product managers.
Service Support Reprensatitave N.W. Texas
Company: IBM
Location: COPPELL, US
Posted Dec 04, 2025
The text describes the role and responsibilities of commercial and consumer representatives who provide support services for high-volume commercial products like Lenovo PC and Apple. They are responsible for onsite installation, maintenance, repair, and problem resolution, using IBM tools to drive automation and improve client operations. The role requires technical expertise, problem-solving skills, and strong interpersonal skills to ensure high client satisfaction.
ServiceNow Program/Project Manager
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
The job posting is seeking a seasoned ServiceNow Program Project Manager to lead complex ServiceNow engagements across enterprise clients. The role combines delivery leadership, client relationship management, financial accountability, and Agile/Scrum mastery. The ideal candidate will have deep experience with ServiceNow implementations and serve as a trusted advisor and delivery leader across multiple workstreams.
Nurse specialist
Company: IBM
Location: Capital Federal, AR
Posted Dec 04, 2025
The text is a job posting for an Occupational Health role at IBM. It describes the responsibilities, required education, and preferred experience for the position. The role involves preventing, investigating, and treating work-related illnesses and injuries, as well as supporting and managing care for ill and injured workers. The posting emphasizes the need for strong communication, teamwork, analysis, problem-solving, and judgment skills.
Managing Consultant - Cyber Strategy & Risk
Company: IBM
Location: Doha, QA
Posted Dec 04, 2025
The IBM security consulting team provides customized solutions for clients, focusing on understanding their specific business issues and providing guidance on a systematic approach to solve them within budget and timeframe. The team offers subject matter expertise through workshops and consulting engagements, assessing clients' security capabilities, identifying gaps, and recommending cost-effective best practices to reduce risk and increase their handle on security risk. The role requires hands-on implementation experience, deep technical knowledge of security governance tools, and strong communication and presentation skills.
Procurement Professional- SC (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
IBM is a leader in the worldwide transformation and offers opportunities for career development in Procurement. The company values openness, collaboration, and trust, and encourages innovation. The role involves end-to-end tactical buying, RFx steps, low-value sourcing activities, creating global agreements, engaging with clients, managing engagements, preparing cost modeling, and supporting supplier performance management.
IT Business Analyst - Legal Reporting (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 10+ years of experience as an IT Business Analyst with expertise in Legal Reporting, Finance Risk regulation, and Legal Reporting software. The role includes analyzing regulations, defining functional designs, managing vendor relationships, executing database scripts, and liaising with the business. The position offers an individual career path, access to trainings, a knowledge sharing culture, and the possibility to work on projects in one of the largest IT companies.
Web Developer – Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Nova Scotia offers a unique position at the intersection of business and technology. The role involves designing, developing, and delivering modern web applications using frontend frameworks and cloud technologies. The position requires a Bachelor's degree, experience with JavaScript, TypeScript, and modern frontend frameworks, and exposure to backend or fullstack environments.