Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Transformation Consultant - Public Cloud
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The job description outlines the role of a Transformation Consultant for SAP Public Cloud at IBM Consulting. The position involves assessing systems, developing migration strategies, designing and implementing SAP-based cloud solutions, optimizing costs, leading projects, managing change, and continuously improving financial solutions. The role requires a bachelor's degree, preferably a master's, with at least 5 years of experience in SAP and public cloud technologies. Strong analytical, problem-solving, and project management skills are essential, along with excellent communication and interpersonal abilities.
Senior Managing SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The position requires a bachelor's degree, hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with Data Architects, and leading technical aspects of SAP Business Intelligence solutions. Preferred experience includes working with SAP FICO, MM, SD, PM, and Master Data, as well as experience in Master Data Management with SAP Master Data Governance.
Strategy Consultant - Software - Cambridge, MA
Company: IBM
Location: Cambridge, US
Posted Dec 04, 2025
The Software Strategy Consultant role at IBM involves developing insights through data and experience to support strategy engagements for executive leaders in IBM Software. The consultant will work closely with leaders across IBM Software to accelerate the company's Hybrid Cloud and AI strategy. The role requires strong analytical skills, experience in strategy consulting, and the ability to deliver high-impact strategies and transformation programs.
SOAR Engineer
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the need for curiosity, continuous learning, and the ability to work in a fast-paced environment. The role involves incident response, security incident investigation, and threat hunting using SIEM tools like Qradar.
Infrastructure Specialist - Cloud Application Operations
Company: IBM
Location: NO City, BR
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with visionaries across industries, improve hybrid cloud and AI journeys, and leverage IBM's strategic partner ecosystem and technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in a culture of evolution and empathy.
Business Analyst-ADM
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Key responsibilities include being a team player, training others, and strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Required expertise includes experience in EE&U asset management and liaison between business and tech teams. Preferred experience includes good communication skills and maintaining documentation.
Customer Engineer - HashiCorp Vault Radar
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description highlights opportunities to work on transformative cloud solutions, collaborate with cross-functional teams, and contribute to innovative AI-powered infrastructure. The role emphasizes expertise in critical components, customer collaboration, and problem-solving in complex technical environments.
Security Consultant-Intelligence & Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, managing QRadar SIEM platform deployment, configuration, and operations. The ideal candidate will have expertise in QRadar, incident handling, forensic analysis, and security monitoring to enhance an organization's security posture.
India & South Asia Compliance Officer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role of India & South Asia Compliance Officer at IBM involves maintaining the company's reputation of integrity and ethical conduct, coordinating compliance efforts across key areas, driving continuous improvement, and collaborating with senior business leaders and stakeholders. The position requires a strong commitment to integrity, excellent communication skills, and experience in the IT and technology sector.
Senior AI Developer
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
This job description outlines a role in Kochi, India, focusing on AI and data engineering for digital transformation. Responsibilities include designing AI agents, developing data pipelines, and collaborating with global teams. The position requires expertise in Python, SQL, and IBM Watsonx Orchestrate, with opportunities to drive business outcomes through innovative solutions.
Product Manager - STUDENT CONVERSION
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM, focusing on a role for a seasoned Product Manager. The role involves product ownership, growth, Agile team facilitation, innovative development, strategic leadership, and partnerships. Required skills include championing the voice of the customer, passion for innovation, financial acumen, and end-to-end product development expertise.
IBM Technology Expert Labs - Delivery Consultant for IBM Mainframe / LinuxONE
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
IBM Technology Expert Labs is a professional services organization that provides world-class services for clients using IBM technology, servers, and storage. The role involves delivering services for data and AI hybrid cloud and data resiliency solutions based on IBM z systems and software. The position requires infrastructure technology expertise, hands-on experience with datacenter infrastructure products, and readiness to work on projects outside of Hungary and travel if needed.