Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Application Consultant-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing and designing mobile solutions, implementing monitoring systems, and driving innovation. It requires a Bachelor's degree, with a preference for a Master's degree, and expertise in designing, integrating, and implementing monitoring systems for on-premise and cloud infrastructure applications.
SAP領域のAMSプロジェクトマネジャー
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a role at IBM where employees work with global clients to drive hybrid cloud and AI transformations. It emphasizes the importance of curiosity, continuous learning, and creativity in generating impactful solutions. The role involves project management for SAP application management services, including planning, execution, risk management, and optimization.
Software development engineer
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
Tokyo Software Development is a part of IBM Research & Development Tokyo Lab, responsible for developing and maintaining software products and infrastructure for the global market. They deliver reliable, high-quality solutions that support the foundations of society, collaborating closely with other IBM Tokyo divisions to provide high-value products to customers worldwide.
Package Specialist-SAP SCM SD
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, delivering technical and industry expertise to clients worldwide. The position requires strong team player skills, training abilities, and excellent communication and collaboration skills. A Bachelor's degree is required, with a Master's degree preferred. The role demands 5-8 years of hands-on experience in SAP support projects, specifically in SAP SALES AND DISTRIBUTION, with deep knowledge of the module and business domain. Regression testing, system integration testing, and configuring SAP System with SALES AND DISTRIBUTION module are preferred technical skills.
Technology Sales Representative
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Technology Sales Representative (TSR) at IBM drives revenue growth by building trusted customer relationships, especially at the CxO level. They orchestrate resources to address complex customer requirements with suitable IBM solutions, combining deep technical and industry-specific knowledge with a focus on deal closure and sustainable business development. The role requires strong sales execution, industry acumen, technological understanding, strategic planning, communication skills, and leadership abilities.
Managing Consultant - SAP OTC S4 HANA
Company: IBM
Location: No City, US
Posted Dec 04, 2025
This job description outlines a role as an SAP consultant with opportunities for growth, collaboration with global clients, and integration of advanced technologies. The position requires expertise in SAP systems, project management, and cross-functional teamwork to deliver innovative solutions for business challenges.
Accounts Receivable Collections Specialist| Fluent in Hebrew & English
Company: IBM
Location: MADRID, ES
Posted Dec 04, 2025
The job posting is for an Accounts Receivable Analyst position at IBM. The role involves maximizing cash flow through collections, dispute resolution, bad debt prevention, and collaboration with internal and external stakeholders. The ideal candidate should have strong problem-solving, communication, and continuous improvement skills.
Senior Research Scientist
Company: IBM
Location: Yorktown Heights, US
Posted Dec 04, 2025
IBM Research is a team dedicated to inventing the future of computing, focusing on developing novel AI methods and models for math and science. The role involves conducting fundamental research, performing experiments, and implementing demonstrations to accelerate solutions for complex problems.
UX Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
IBM Software is seeking a designer with experience in user research, strategic thinking, and independent execution to drive the design vision and champion user-centric innovation across the product. The role involves end-to-end design execution, collaborative development, conducting user research, translating insights into designs, sharing work-in-progress designs, advocating for design excellence, and understanding business context. The ideal candidate should have a bachelor's degree, 3-5 years of experience in UX or product design, proficiency in design tools, knowledge of design and UX principles, strong communication skills, self-driven nature, and a portfolio showcasing previous UX design work.
Lead Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Senior Application Architect in Application Automation involves leading the design, development, and implementation of complex automation solutions, mentoring team members, and collaborating with stakeholders.
Senior Mobile Developer Android (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role at IBM Consulting involves leading mobile development for enterprise-scale applications, working with cutting-edge technologies, and collaborating with clients to drive innovation. The position requires strong technical skills, leadership abilities, and a commitment to continuous improvement.
Application Developer-ServiceNow
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. It highlights the role of a Software Developer, emphasizing collaboration, continuous learning, and technical expertise. The position offers opportunities to work with clients globally and contribute to innovative projects.