Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, requiring strong teamwork, communication, and technical skills, particularly in Hadoop, ETL, and ALM. Prior experience in Agile environments and collaboration with automation and manual testers is preferred.
Data Engineer with DBT
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for a Data Engineer role at IBM Consulting, focusing on designing, building, and maintaining large-scale data systems. The role involves working with cross-functional teams, developing data pipelines, and collaborating with stakeholders. Required skills include proficiency in Python, experience with DBT and Snowflake, and knowledge of Data Vault 2.0 data modeling principles.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
AI Engineer – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Client Engineering team is evolving its approach to technology sales by focusing on innovative solutions, collaboration, and client engagement. The AI Engineer role involves developing and deploying AI systems using the WatsonX platform, with a focus on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Infrastructure Specialist - AWS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions for clients worldwide. It highlights the company's emphasis on long-term relationships, collaboration, and continuous learning. The role involves cloud transformation, system design, and implementation across various environments, with a preference for candidates with relevant technical expertise and experience.
(IJDS DXセンター) Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This is a Japanese-speaking role located in Japan, working on large-scale projects across various industries. The role involves all phases of project development, from requirements definition to post-release testing and operation. Experience in Java, web application development, server-side development, cloud-native application development, and mobile application development is preferred.
IBM Cloud Site Reliability Engineer - HPCS
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The IBM Cloud Site Reliability Engineering (SRE) team is seeking applicants for a role that involves building, deploying, configuring, and maintaining highly reliable and secure cloud-based software infrastructures. The position requires 24x7 observability, cross-functional troubleshooting, deployment and configuration using CI/CD tools, security and compliance implementation, and maintenance and support tasks. The role is part of a global team using a follow-the-sun model and involves handling real-time alerts, customer-reported problems, and participating in scrums, sprint planning, and retrospectives.
Data Engineer-Data Platforms-Google
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires skills in multiple GCP services, Python, SQL, and the ability to analyze data for functional business requirements. A collaborative, proactive, and ambitious individual with 5-7 years of relevant experience is preferred.
ATM - Remote Monitoring Support and Representative (German)
Company: IBM
Location: Zagreb, HR
Posted Dec 04, 2025
The job posting is for a Remote Monitoring Support Representative Level 1 to monitor ATM networks in Germany. The role involves real-time monitoring, ticket management, basic remote support, and escalation. Preferred qualifications include familiarity with ATM systems, remote support experience, strong communication skills, and fluency in German and English.
Entry Level Product Manager 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a cross-portfolio Product Manager role at IBM. It highlights the responsibilities, required skills, and qualifications for the position. The role involves collaborating with various teams, supporting product teams, analyzing market trends, and driving efficiency in product management processes.
Data Engineer-Machine Learning
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting as a Data Engineer, highlighting the role's responsibilities, required skills, and preferred experience. It emphasizes collaboration, data management, and the use of various technologies to drive impactful solutions for clients.
INTEGRATION ARCHITECT-PROCESS INTELLIGENCE
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves executing end-to-end implementation projects, designing data models, building process mining models, and developing ETL pipelines. The position requires a bachelor's degree, 5+ years of experience in process and data modeling, and hands-on experience with data from ERP systems and process mining technologies like Celonis.