Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Test Specialist - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Test Specialist with expertise in Automation involves streamlining testing processes, creating automated testing solutions, and ensuring software quality.
Package Consultant-SAP Solution Manager
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP solution leadership, team delivery leadership, and comprehensive solution delivery. It highlights the importance of collaboration, technical expertise, and industry knowledge in delivering high-quality solutions to clients.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development and deployment. It highlights the required and preferred education and technical expertise, including experience with Java, Spring, CICD tools, and test automation tools.
Package Consultant-SAP SCM WMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting, focusing on leading a tech sales team, collaborating on prototype development, and maximizing resources to drive client success. The position requires extensive SAP experience and expertise in various SAP modules and solutions.
Application Developer-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading project teams, applying technical expertise, and ensuring effective communication with clients. Required education includes a bachelor's degree, with a master's degree preferred. Technical expertise in IBM Maximo Asset Management, integration frameworks, and data management is required, with preferred experience in DevOps and Agile methodologies.
SAP SCM Consultant
Company: IBM
Location: MILANO, IT
Posted Dec 04, 2025
The job posting is for a highly skilled Package Consultant with expertise in SAP HANA Supply Chain Management. The role involves leading and managing SAP HANA SCM and TM package implementations, providing technical leadership, collaborating with stakeholders, and staying updated with the latest SAP developments. The ideal candidate should have a strong background in SAP consulting, at least 5 years of experience in SAP HANA SCM and SCM PP APO IBP, and excellent communication and project management skills.
Software Developer Intern 2026
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM is seeking growth-minded individuals to join their elite teams and shape the future of AI and cloud technology. The company offers opportunities for backend and frontend development, fueling the future of software technology, and being a guardian of quality. They provide a Developer Academy, global reach, and endless growth opportunities.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst for Record to Report (R2R). The position involves general accounting tasks, risk identification, and meeting client Service Level Agreements (SLAs). The role requires a bachelor's degree, proficiency in MS Office and ERP software, and strong interpersonal skills.
SAP FI/CO Functional Consultant
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The role of an SAP FICO Consultant within IBM Consulting involves leading and supporting SAP FICO design and configuration across various process areas, working with client finance stakeholders, configuring and optimizing core FICO processes, supporting integration with other SAP modules, participating in system upgrades and migrations, preparing functional specifications, collaborating with technical teams, developing end-user training, and contributing to continuous improvement initiatives.
Billing Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Billing Analyst role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various financial and customer-related tasks, such as order processing, invoicing, and dispute management. The ideal candidate should have a relevant degree, experience in account receivable processes, and proficiency in accounting software.
Managing Consultant - SAP S/4HANA IS (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves consulting on strategy, business processes, requirements analysis, solution design, and IT implementation, with a focus on SAP S4HANA solutions. The position requires strong communication skills, negotiation abilities, and a willingness to work on-site with clients.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires experience with the Customer1 application, specifically in Supplier Services, and knowledge of Cobol, JCL, CSS, and Online systems.