Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Data Engineer-Data Platforms-AWS
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The Data Engineer will develop, maintain, evaluate, and test big data solutions using Spark Framework, Python or Scala, on Hadoop and Azure Cloud Data Platform. Responsibilities include building data pipelines, processing data with Spark, developing efficient software code, and working with Hadoop and Azure ecosystem components.
Supply Analyst - (LTB coordinator)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The position is part of the Supply Assurance Organization. The role involves reviewing and analyzing End Of Life notifications from suppliers and working with various teams to make decisions and complete tasks. A Bachelor's degree in Industrial Engineering, International Business, Business Administration or related fields is required, along with strong analytical skills and SAP knowledge.
Gestor de proyecto - Mesa de ayuda y sitio (Medellín) Early Career
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job description outlines the role of a Como Project Manager responsible for managing support contracts, financial management, operational management, vendor interaction, service level compliance, contract reporting, and customer satisfaction. The position requires a Bachelor's degree, experience in contract management, excellent client and vendor relationships, crisis management, teamwork, and intermediate English proficiency. The job is located in Medellin, Antioquia.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers, developing partnerships with HR stakeholders, creating technical solutions, and implementing plans for testing business processes. The role requires excellent communication skills, experience with Oracle Cloud Applications, and knowledge of P2P modules.
SOC Analyst
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job description outlines the responsibilities of a SOC Analyst, including analyzing SIEM alerts, conducting root cause analysis, collaborating with engineering teams, validating escalations, analyzing complex email cases, handling NextGen Endpoint Protection incidents, analyzing suspicious emails, and supporting continuous improvement of workflows. The role requires a solid understanding of cyber kill chain, MITRE ATT&CK, and incident response, as well as proficiency with SIEM, Splunk, EDR, CrowdStrike, and SOAR automation workflows.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and developing high-quality software. Required skills include Java, React, Redux, and experience with databases like SQL, NoSQL, Postgres, MongoDB, or Cassandra.
Senior Scrum Master – Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC promotes a supportive work environment with opportunities for career growth, training, and innovation. The role emphasizes collaboration, Agile methodologies, and delivering secure solutions for defense clients, while offering comprehensive benefits and professional development.
エンタープライズのお客様向けアカウントセールス（パートナー様連携）
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
This job posting highlights IBM's recruitment for a sales role focused on enterprise clients in finance, manufacturing, and retail. The position emphasizes collaboration with partners, innovative solutions, and strategic growth opportunities. It outlines responsibilities like customer engagement, cross-functional teamwork, and long-term value creation, while showcasing IBM's supportive training environment and team-oriented culture.
Associate Security Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a program for university hires to work with diverse clients worldwide. The role involves collecting and analyzing requirements, designing solutions, and implementing advanced security solutions. The company focuses on professional development, continuous learning, and career growth in a culture of coaching and empathy.
Quality Engineer - SDET
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the responsibilities and requirements for a Software Development Engineer in Test (SDET) role at IBM Consulting. The role involves designing, developing, and maintaining automation frameworks for backend API validations using Java and tools like Karate, Rest Assured, and Postman. The SDET will collaborate with cross-functional teams, contribute to CI/CD pipelines, and ensure high code and test coverage while improving backend performance and reliability.
Senior OCP Consultant
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The IBM Technology Expert Labs team is seeking a skilled System Administrator Consultant with experience in OpenShift/Kubernetes cluster administration and Linux RHEL-based systems. The role involves managing OpenShift/Kubernetes clusters, RHEL/Linux systems, and implementing best practices for network, storage, and infrastructure. The ideal candidate will have a collaborative and experiential mindset, strong problem-solving skills, and the ability to build effective relationships with clients and partners.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The position involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuously learning new technologies. The role requires a Bachelor's degree, 6-7 years of experience, and expertise in SAP HANA, ABAP development, and related technologies.