Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
AI Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text highlights IBM Consulting's career opportunities focusing on innovation, collaboration with global clients, and professional growth. It emphasizes roles in AI and hybrid cloud solutions, technical expertise, and a culture of continuous learning and impactful problem-solving.
Senior Software Developer FileNet Content Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM FileNet Content Manager is an enterprise content management platform. The company is seeking an innovative, experienced software developer to build AI-infused features for their products. The role involves working in a dynamic, collaborative environment, mentoring junior developers, and contributing to the full software development lifecycle.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The job role is for a Software Development Manager to lead the design and development of IBM Consulting Advantage Platform. The role involves managing a team of engineers, collaborating with stakeholders, and driving software development activities. Required skills include Python, data analytics, and experience with cloud technologies.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development and deployment using AWS methodologies. It highlights the role's responsibilities, required education, and technical expertise needed for the position.
Infrastructure
Company: IBM
Location: Cheltenham, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Java Engineer to lead projects, mentor junior engineers, and shape technical direction.
Firmware Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's job description emphasizes innovation, collaboration, and technological leadership in developing complex systems and solving global challenges. It outlines roles in firmware, hardware, and software development with requirements for programming skills and agile methodologies.
Site Reliability Engineer (SRE)
Company: IBM
Location: Sofia, BG
Posted Dec 04, 2025
This job description for an IBM Automation-focused intern highlights responsibilities involving automation code development, system administration, and cloud technologies. It emphasizes problem-solving, innovation, and collaboration with clients, while outlining required skills in scripting, DevOps tools, and cloud platforms like Redhat OpenShift.
Application Developer-Asset Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The position involves working on hybrid cloud and AI projects for global clients, with responsibilities including project management, communication, and technical expertise in IBM Maximo Asset Management and related technologies.
Package Consultant-Oracle SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, deliver technical expertise, and solve complex business problems using IBM's technology platforms. The role requires strong interpersonal skills, experience in Oracle SCM Cloud, and the ability to build, automate, and release solutions.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 04, 2025
This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and impactful work in hybrid cloud and AI. It outlines BPO roles with specific responsibilities and requirements, including Japanese language skills and technical expertise.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role is an Associate Software Developer at IBM, working in a Client Innovation Center Delivery Center. Responsibilities include data gathering, storage, processing, predictive modeling, and designing enterprise search applications. The role requires a Bachelor's degree, experience with Azure Databricks, Python, SQL, and Azure DevOps, and strong communication skills.
Managing Consultant - SAP S/4HANA FI/CO (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI, career development opportunities, and expertise in SAP S4HANA implementations. It emphasizes collaboration with global clients and technical proficiency in SAP modules.