Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
SME Automation Engineer – DoD DevSecOps & CI/CD
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The job posting is for a senior automation engineering role within the Department of Defense. The position requires extensive experience in automation, DevSecOps, and CI/CD pipelines. The role involves leading automation initiatives, establishing goals and frameworks, and ensuring compliance with DoD standards. The company offers a competitive compensation package and benefits.
Principal Machine Learning Architect (L7) - Content Promotion & Distribution
Company: Netflix
Location: USA
Posted Dec 02, 2025
This text describes a senior AI engineering role at Netflix focusing on content promotion and distribution. It outlines responsibilities involving ML/AI architecture design, cross-functional collaboration, and innovation in agentic solutions. The job emphasizes technical expertise, strategic vision, and cultural alignment with Netflix's values.
Team Lead - Payment Variance
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The Team Lead Physician Payment Variance role is responsible for supervising and coordinating a team of patient account representatives. The position involves ensuring efficient handling of patient accounts, maintaining quality assurance standards, and supporting the development and implementation of operational goals. The role requires strong communication skills, leadership qualities, and proficiency in relevant software systems and coding systems.
Account Manager - Serving Churches
Company: Chaney & Associates
Location: USA
Posted Dec 02, 2025
Chaney & Associates empowers churches with cloud-based accounting and consulting services. They offer growth opportunities, a tech-savvy environment, and a focus on client relationships. The ideal candidate should have strong leadership skills, accounting expertise, and a commitment to excellence.
Engineering Manager - Delivery Experiences
Company: Netflix
Location: USA
Posted Dec 02, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Experiences team ensures Netflix engineers can ship services safely and reliably. The team focuses on product vision, technical vision, customer partnerships, and team leadership to maintain a high developer experience as complexity increases.
Senior Underwriting Officer - Excess Casualty
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 02, 2025
The Senior Underwriting UW Officer Excess Casualty role supports the Executive Underwriting Officer of Major Accounts Casualty. The position focuses on the Majors Excess Casualty portfolio, providing technical expertise and serving as the point of contact for frontline underwriting teams. Responsibilities include providing expert underwriting assistance, ensuring continuity between primary and excess casualty placements, supporting the Executive Underwriting Officer on transactions, monitoring underwriting decision frameworks, evaluating portfolio performance, driving underwriting technical excellence, and working with underwriting leaders to identify product and service enhancements.
Software Engineer, Senior - Ruby on Rails
Company: Blackbaud
Location: India
Posted Dec 02, 2025
The role is for a Senior Software Engineer working on the Awards Management product, primarily using Ruby on Rails, Elixir, and Phoenix. The position involves developing and enhancing web applications, collaborating with cross-functional teams, and mentoring junior team members. The company values strong problem-solving skills, up-to-date knowledge of software development methodologies, and a deep understanding of the product domain.
VA Exp. IP PTF Medical Coders - FT & PT
Company: Cooper Thomas
Location: USA
Posted Dec 02, 2025
Cooper Thomas LLC is offering full-time and part-time remote medical coding positions for VA experienced Inpatient PTF Coders with at least 2 years of experience. The company provides a signing bonus of $2000 for qualified candidates with an active Background Investigation PIV Card and Moonlighter or Contractor Citrix Network Account. The positions require knowledge of CPT, ICD-10, and DRG assignment, and the ability to code with 95% accuracy.
Director - Channel Marketing
Company: Yubico
Location: USA
Posted Dec 02, 2025
Yubico promotes secure technology and global innovation, offering competitive benefits and a collaborative culture. They seek a Director for Channel Marketing to expand their partner ecosystem.
Senior Cloud Engineer – DoD Enterprise Cloud Operations
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
This job posting outlines a Software Development role requiring advanced cloud computing expertise and a Secret clearance. Responsibilities include leading cloud infrastructure management, ensuring compliance with DoD cybersecurity standards, and collaborating with stakeholders. The position offers competitive compensation, a comprehensive benefits package, and opportunities for professional growth, while emphasizing security clearances and compliance with federal regulations.
IT Service Design Lead – USACE Mission Support
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The job posting is for a Software Development and Support position within the Software Development amp Support Digital job family at Guidehouse. The role involves providing technical and managerial leadership for IT service design initiatives supporting the US Army Corps of Engineers. Key responsibilities include leading the design and optimization of IT services, establishing service design goals and frameworks, managing service design teams, and ensuring compliance with DoD cybersecurity and governance policies. The position requires US citizenship, a Secret security clearance, at least 14 years of relevant experience, and expertise in service optimization, enterprise IT architecture, and innovation methodologies. The annual salary range is $149,000 to $248,000.
Global Clinical Trainer - Leadless Technologies
Company: Abbott
Location: USA
Posted Dec 02, 2025
Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers a wide range of benefits and opportunities for career growth. The job description is for a Global Clinical Trainer in Leadless Technologies, responsible for developing and delivering training content for healthcare professionals and Abbott teams.