Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior Customer Success Manager (German/English speaker)
Company: Udacity
Location: Germany,UK
Posted Dec 02, 2025
The Enterprise Customer Success team at Udacity is seeking a Senior Customer Success Manager to help companies and their employees realize the power of Udacity's training at scale. The role involves guiding and coaching customer executives, managers, and employees, maintaining high levels of customer engagement and satisfaction, and partnering with cross-functional teams to translate business needs into new solutions for customers.
Enterprise Customer Success Manager (Salesforce Certified)
Company: Litify
Location: Remote
Posted Dec 02, 2025
Litify is a legal technology company revolutionizing the legal industry with its all-in-one legal operating solution. The company aims to deliver better business outcomes to its clients, empowering law firms and legal departments to achieve consistent success. Litify is backed by Bessemer Venture Partners and recognized as one of Inc 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD, and iOS development, with a focus on optimizing infrastructure and enabling efficient development.
Senior Backend Engineer - Mimir
Company: Grafana Labs
Location: UK
Posted Dec 02, 2025
Grafana Labs seeks a Senior Backend Engineer for a remote role, offering opportunities to work on scalable metrics systems and contribute to open-source projects. The position emphasizes innovation, collaboration, and career growth within a global team.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD systems, and iOS development.
Cloud Support Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.
Senior IT Engineer - Enterprise Applications & Infrastructure
Company: Weedmaps
Location: USA
Posted Dec 02, 2025
The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.
Support Specialist I
Company: User Interviews
Location: India
Posted Dec 02, 2025
User Interviews is a fully remote company that values user research and customer feedback. They are looking for a Support Specialist to manage user support tickets, collaborate with project coordinators, track insights, and develop processes for customer satisfaction. The ideal candidate should be a self-starter with a positive attitude, empathy for users, and strong problem-solving skills.
General Manager - Title & Escrow Services
Company: Truehold
Location: USA
Posted Dec 02, 2025
The General Manager Title & Escrow role involves building and scaling a national title and escrow operation to support a rapidly growing SFR acquisitions business. The position requires strategic vision, operational execution, organizational design, talent development, and strategic underwriter partnership management. The ideal candidate has extensive experience in title and escrow operations, a strong network in the industry, and a track record of scaling operations in high-growth environments.
Director - Merchandising
Company: iHerb
Location: USA
Posted Dec 02, 2025
The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.
Filterlist Engineer
Company: Brave
Location: USA
Posted Dec 02, 2025
Brave is hiring a Filterlist Engineer to work on privacy-focused ad and tracker blocking. The role involves creating and maintaining adblock rules, reverse-engineering web technologies, contributing to open-source adblocking projects, and addressing community feedback. The position requires proficiency in JavaScript, familiarity with the adblocking ecosystem, and experience with DevTools and Git.
Engineering Manager - Feeds Experience
Company: Reddit
Location: USA
Posted Dec 02, 2025
The role involves leading engineering teams to enhance Reddit's feed experiences, requiring expertise in software development and user-centric design. Benefits include comprehensive healthcare and flexible time off.