Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
VMware Architect (VCF and Aria Expertise)
Company: Insight
Location: USA
Posted Dec 02, 2025
The job posting is for a VMware Architect position at Insight, a Fortune 500 Solutions Integrator. The role involves designing and implementing private cloud solutions using VMware VCF and Aria, with a focus on cloud management and optimization. The company values people and technology, offering opportunities for career growth and continuous upskilling.
Employee Experience Specialist - Global Customer Care
Company: First Advantage
Location: USA
Posted Dec 02, 2025
First Advantage is a global company that values its employees and fosters a positive workplace culture. The company is seeking an Employee Experience Specialist to facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.
Software Support Engineer (Java / AWS)
Company: Blossom
Location: Colombia
Posted Dec 02, 2025
Blossom is a US-based company with 20+ years of experience in providing financial services to credit unions. They are seeking a hands-on Production Support Engineer with strong analytical skills and experience in fintech or SaaS applications. The role involves troubleshooting, supporting AWS environments, and collaborating with cross-functional teams to improve reliability and client experience.
SME Cloud Engineer – DoD/USACE Cloud Infrastructure
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The job posting is for a senior cloud infrastructure role providing technical and managerial leadership for Department of Defense and US Army Corps of Engineers mission objectives. The position requires extensive cloud engineering experience, security clearance, and leadership skills to define cloud strategies, oversee implementations, ensure compliance, and manage financial aspects. Guidehouse offers a competitive compensation package and benefits.
Staff Backend Software Engineer (User Platform)
Company: Canva
Location: Australia
Posted Dec 02, 2025
The job description is for a Senior Backend Engineer role at Canva, focusing on developing and refining the Apps SDK to enable external apps to integrate into Canva's product ecosystem. The role involves architecting new fullstack capabilities, shaping API designs, and collaborating with internal teams and external developers. The position also includes driving large-scale projects, mentoring engineers, and shaping the future of backend development within the Ecosystem Supergroup.
Senior Talent Acquisition Partner - Business Recruiting
Company: Canva
Location: Australia
Posted Dec 02, 2025
The job description is for a Senior Talent Acquisition Partner role at Canva, focusing on partnering with senior business leaders, designing sourcing strategies, owning the end-to-end recruitment process, and contributing to global TA initiatives. The ideal candidate should have significant experience in business recruiting, thrive in high-growth environments, and care about creating inclusive teams and exceptional candidate experiences.
Senior UX/UI Designer
Company: Netflix
Location: USA
Posted Dec 02, 2025
Netflix is seeking a highly skilled Senior UX/UI Designer to join their in-house development team focused on an innovative game delivered directly to TV via Netflix's proprietary cloud streaming platform. The ideal candidate will take full end-to-end ownership of developing core interaction and experience design for a dual-screen game that will immerse players in a beloved IP franchise. The role requires deep expertise in Unreal Engine 5, especially in UI/UX implementation, and the ability to collaborate with a multidisciplinary team to guide the development and refinement of key features, screens, and menus.
Senior Business Recruiter
Company: Apollo.io
Location: USA
Posted Dec 02, 2025
The role is for a Senior Business Recruiter to join the recruiting team and own the end-to-end recruiting process for mid and senior-level roles in Sales and Marketing. The recruiter will develop sourcing strategies, build talent pipelines, conduct phone screens, lead interviews, provide a great candidate experience, and collaborate with business leaders. The ideal candidate should have 7+ years of experience in full-cycle recruiting, preferably for Sales, Revenue, and Marketing roles in a SaaS environment.
Principal Data Analyst/Snowflake/Cloud
Company: VSP Vision
Location: USA
Posted Dec 02, 2025
The Principal Data Analyst role involves collaborating with stakeholders to create robust data analytics solutions, ensuring data quality, and fostering cross-functional collaboration. The position requires advanced data analysis skills, experience with data platforms, and excellent communication abilities.
Senior Backend Engineer - Mimir
Company: Grafana Labs
Location: Spain
Posted Dec 02, 2025
Grafana Labs is hiring a Senior Backend Engineer for a full-time remote role in the UK, Sweden, Spain, and Germany. The role involves working on the open-source Grafana Mimir project and operating Grafana Cloud Metrics across major cloud providers. The company values innovation, transparency, and collaboration, and offers a competitive compensation package.
Technical Support Expert 2 - Segment
Company: Twilio
Location: Colombia
Posted Dec 02, 2025
The job posting is for a Technical Support Expert 2 position at Twilio, focusing on Segment, Voice, and Platform Applications. The role involves troubleshooting customer issues, updating documentation, improving training resources, and collaborating with product and account teams. The position requires 2+ years of technical customer support experience, proficiency in JavaScript APIs, server-side libraries, SQL, and a commitment to learning multiple technical products. The role is remote-based in Colombia with occasional travel.
Manager, Software Engineering - Billing
Company: Figma
Location: USA
Posted Dec 02, 2025
This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.