Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Application Developer-Contact Center
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and responsibilities like system maintenance, incident response, and automation. It outlines required skills and preferred qualifications for an Application Developer role with 24/7 support expectations.
Consulting Senior Financial Analyst
Company: IBM
Location: Toronto, CA
Posted Dec 20, 2025
This job description outlines a Senior Financial Analyst role requiring advanced analytical skills, excellent communication, and proficiency in financial tools. It emphasizes leadership, business acumen, and experience with data visualization software like Power BI or Tableau.
Delivery Consultant Manager
Company: IBM
Location: Heredia, CR
Posted Dec 20, 2025
This text promotes an IBM Expert Labs role emphasizing career growth, collaborative innovation, and impactful client solutions. It highlights leadership opportunities, technical expertise, and a supportive culture focused on delivering world-class results through teamwork and continuous improvement.
.Net Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise in hybrid cloud and AI, requiring skills in ASP.NET and Microsoft technologies.
Salesforce Solution Engineer
Company: IBM
Location: New York, US
Posted Dec 20, 2025
This job description outlines a senior technical role at IBM's Salesforce Practice, requiring expertise in Salesforce architecture, public sector solutions, and cloud technologies. The position emphasizes leadership in digital transformation projects, technical advisory capabilities, and collaboration with clients and IBM teams.
Senior Delivery Project Manager
Company: IBM
Location: Markham, CA
Posted Dec 20, 2025
This job description outlines the role of a Project Manager at IBM, emphasizing responsibilities such as leading teams, managing resources, and delivering projects using best practices. It lists required qualifications like a bachelor's degree, PMP certification, and experience with project management tools. Preferred qualifications include an MBA and bilingual skills.
Application Developer-Contact Center
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description outlines a role as an Application Developer at IBM Consulting, focusing on hybrid cloud and AI projects. Responsibilities include software development, system maintenance, and support in a fast-paced 24/7 environment. Required skills involve technical expertise in contact center platforms and ITIL concepts.
Digital Sales Specialist Industries Market
Company: IBM
Location: Austin, US
Posted Dec 20, 2025
The text promotes IBM's hybrid cloud opportunities and a Digital Sales Specialist role, highlighting career growth, collaborative environments, and impactful client engagement with cloud solutions. It emphasizes training, consultative sales experience, and industry-leading resources for success.
AWS Cloud Solution Architect
Company: IBM
Location: Dallas, US
Posted Dec 20, 2025
A job seeking an AWS Cloud Solutions Architect with experience in migration, IaC, and certifications. Requires 8+ years, AWS certification, and a bachelor's degree.
AR Analyst (Credit Controller) with Czech/Slovak
Company: IBM
Location: Krakow, PL
Posted Dec 20, 2025
This role involves working with global clients on hybrid cloud and AI projects, requiring collaboration across cultures and expertise in O2C processes. Key skills include fluency in Czech/Slovak and English, analytical abilities, and teamwork.
Team Leader talent acquisition
Company: IBM
Location: Mexico City, MX
Posted Dec 20, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, innovation, and professional growth. It outlines roles in managing recruitment teams, improving processes, and fostering a data-driven approach while highlighting required skills and positive organizational culture.
Delivery Consultant - Data Security
Company: IBM
Location: Athens ( Greece ), GR
Posted Dec 20, 2025
The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights world-class services, strong onboarding, and opportunities to work with industry leaders while advancing technical expertise.