Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Financial Solutions Sales Account Executive

Company: Blackbaud

Location: USA

Posted Dec 19, 2025

This job description outlines a Financial Solutions Functional Sales Executive role requiring expertise in financial systems, nonprofit sector experience, and sales leadership. Responsibilities include partnering with account executives, delivering sales results, and developing strategies. The position emphasizes remote work flexibility, competitive compensation, and comprehensive benefits including healthcare, retirement plans, and wellness perks.

Director of Operations

Company: Finalsite

Location: USA

Posted Dec 19, 2025

Finalsite's job posting highlights their platform's impact on K12 schools and a remote Director of Operations role with responsibilities spanning sales, marketing, and cross-functional program management. The position emphasizes operational excellence, system governance, and collaboration across departments.

Content Creator - Learning & Development

Company: WCG International Consultants Ltd.

Location: Canada

Posted Dec 19, 2025

This job description highlights WCG's mission to create sustainable employment opportunities through work, emphasizing their commitment to inclusive workplaces, professional development, and impactful roles. The Content Creator position involves designing engaging learning resources, collaborating with teams, and delivering training materials that align with company values and accessibility standards.

Customer Support Specialist

Company: Linux Foundation

Location: USA

Posted Dec 19, 2025

The job description outlines a full-time Customer Support Specialist role at The Linux Foundation, emphasizing remote work, global collaboration, and responsibilities such as resolving customer inquiries, providing training support, and troubleshooting issues. Qualifications include a bachelor's degree and experience in customer support, with specific technical and communication requirements. The role requires flexibility, self-motivation, and proficiency in business technologies.

Clinical Denial Specialist

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

This job posting outlines a Medical Assistant role with responsibilities in claims documentation, patient communication, and compliance. It lists qualifications, preferred skills, and benefits including competitive compensation, healthcare coverage, retirement plans, and professional development opportunities. The employer emphasizes a supportive workplace and equal opportunity policies.

Senior Machine Learning Engineer - Agents data

Company: Canva

Location: Austria

Posted Dec 19, 2025

Canva seeks a Machine Learning Engineer to innovate AI-driven design tools. The role involves building data pipelines, collaborating with research teams, and contributing to impactful projects. The company offers equity, flexible benefits, and a supportive work culture.

Engineering Manager - JVM Ecosystem

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix's job posting highlights its leading entertainment services, comprehensive benefits, inclusive culture, and opportunities to shape JVM ecosystems. The role involves managing build processes, optimizing performance, and leading a team.

IT Customer Service Specialist II

Company: labcorp

Location: USA

Posted Dec 19, 2025

Labcorp is hiring an IT Customer Service Specialist with responsibilities including troubleshooting, hardware support, and customer service. The role requires 12 years of call center experience and offers benefits like medical coverage, 401k, and tuition reimbursement. The company emphasizes innovation, global impact, and equal opportunity employment.

Customer Support Engineer

Company: Hammerspace

Location: USA

Posted Dec 19, 2025

Hammerspace is hiring a Customer Support Engineer with L3L4 experience in cloud storage and networking. Responsibilities include technical support, collaboration with teams, and feedback. The role requires strong communication and troubleshooting skills. The company emphasizes equal opportunity employment.

Data Visualization Engineer (L4) - Ads

Company: Netflix

Location: USA

Posted Dec 19, 2025

This text describes Netflix's job opening for a Data Visualization Engineer, highlighting opportunities for growth, collaboration, and innovation. It emphasizes the company's commitment to enabling frictionless access to metrics, fostering self-serve analytics, and offering comprehensive benefits.

Technical Sourcer - AI/ML Engineers

Company: Cielo

Location: USA

Posted Dec 19, 2025

Cielo promotes career growth opportunities with a focus on innovation and inclusivity. The job description highlights talent acquisition roles with responsibilities spanning candidate sourcing, recruitment processes, and employer branding. Requirements include experience in sourcing and proficiency with recruitment tools.

Partner Integration Manager, UCAN

Company: Netflix

Location: USA

Posted Dec 19, 2025

This text describes Netflix's global entertainment services, job role responsibilities, required skills, and company benefits. It highlights the company's extensive reach, partnership ecosystem, and comprehensive employee benefits while emphasizing a collaborative and innovative work environment.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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