Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Software Engineering Manager - Ads Creative Management
Company: Reddit
Location: Remote
Posted Nov 30, 2025
The Ad Creative Management (ACM) team at Reddit focuses on empowering advertisers to create and launch optimized ad creatives. They build products for acquiring, creating, launching, and optimizing creatives and assets for advertisers. The team collaborates closely with designers, product managers, and multiple teams across the company to ensure success for customers and the business. They are looking for a product-focused full-stack engineering leader to drive the ACM team forward.
Sr Manager - Technical Support
Company: ExtraHop
Location: Remote
Posted Nov 30, 2025
The Sr Manager Technical Support role involves leading a team to provide world-class technical support for complex cybersecurity products. Key responsibilities include team leadership, operational excellence, customer satisfaction, technical expertise, and strategic contribution. The role requires a bachelor's degree, 4+ years of technical support experience, and 8+ years of leadership experience. Preferred qualifications include network security experience and experience building international locations.
Data Analyst - Customer Intelligence
Company: GitLab
Location: Remote
Posted Nov 30, 2025
The role is an Analyst focused on Customer Intelligence products, responsible for end-to-end development of data products from requirements gathering to delivering actionable insights. The Analyst will collaborate cross-functionally, explore data to uncover insights, craft dashboards, experiment with GenAI tooling, and influence the long-range strategy of the Analytics team.
Software Engineering Manager - Ads API
Company: Reddit
Location: Remote
Posted Nov 30, 2025
The Ads API team plays a critical role in Reddit's growth, focusing on technical vision, team leadership, and scalable infrastructure. The role requires a proactive leader with experience in API development and a strong sense of ownership.
Global Security Operations Center (GSOC) Operator
Company: Twilio
Location: Remote
Posted Nov 30, 2025
This job posting outlines the role of a GSOC Operator at Twilio, detailing responsibilities such as monitoring security systems, managing incidents, and supporting global operations. It lists qualifications, work environment details, and benefits including competitive pay and remote work options.
Platform Software Engineer - Data
Company: Lumos
Location: Remote
Posted Nov 30, 2025
Lumos provides clarity and insight through data solutions, seeking a skilled Software Engineer to enhance its data infrastructure. The role involves designing scalable systems, ensuring compliance, and empowering data-driven decisions with high-quality data.
Principal Trader
Company: Kraken
Location: Remote
Posted Nov 30, 2025
Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They are a fully remote company with a diverse team of crypto experts. Kraken offers industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. They are expanding their OTC business and seeking a skilled trader to help shape the desk's direction and growth.
Senior/Lead Backend Engineer
Company: Upwork
Location: Remote
Posted Nov 30, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and is seeking a Senior Lead Software Engineer to design and build highly performant, robust systems. The role involves collaborating with cross-functional teams, utilizing various technologies, and contributing to the enhancement of the codebase.
Data Engineer
Company: Figma
Location: Remote
Posted Nov 30, 2025
This job description highlights a Data Engineer role at Figma with opportunities to work on scalable data pipelines, collaborate with cross-functional teams, and contribute to growth initiatives. It emphasizes competitive compensation, equity, and benefits like remote work flexibility and professional development.
Senior Software Engineer
Company: Array
Location: Remote
Posted Nov 30, 2025
Array is a fintech platform offering financial tools and APIs for digital brands. They seek a Senior Software Engineer with expertise in cloud technologies and AI, providing competitive benefits including full medical coverage, unlimited PTO, and remote work flexibility.
Senior Product Manager PRM - Reporting & Insights
Company: Muck Rack
Location: Remote
Posted Nov 30, 2025
The job posting is for a Senior Product Manager PRM Reporting & Insights role at Muck Rack. The position involves collaborating with cross-functional teams to build innovative solutions for reporting and insights. Success will be measured by roadmap delivery, customer focus, and building strong relationships. The role requires 4+ years of product management experience, proficiency in product development tools, and experience working on complex data-rich platforms.
Senior/Lead Front End Engineer
Company: Upwork
Location: Remote
Posted Nov 30, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and is seeking a senior lead software engineer to design and build highly performant, robust systems. The role involves collaborating with stakeholders, developing scalable server-side logic, optimizing frontend performance, and contributing to code quality and documentation.