Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Global Head R&D

Company: Cerba Research

Location: Netherlands,UK

Posted Nov 23, 2025

The role involves leading global R&D strategy, managing teams, and ensuring regulatory compliance. It emphasizes innovation, leadership development, and client-focused solutions.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.

Platform Accounting Analyst

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken promotes crypto adoption with a global team, offering roles in finance and accounting. The company emphasizes innovation, collaboration, and mission-driven work in blockchain technology.

Enterprise Sales Development Representative

Company: Avive

Location: USA

Posted Nov 23, 2025

Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.

Global Head of Operations

Company: Cerba Research

Location: Belgium,Netherlands,UK

Posted Nov 23, 2025

The job posting seeks a strategic and experienced Global Head of Operations to oversee sample handling, clinical kit building, and logistics/transportation services for clinical research trials. The role requires deep expertise in navigating international regulatory frameworks, ensuring efficiency, quality, and compliance across all workflows related to clinical samples and materials. Key responsibilities include strategic and operational leadership, sample and kit handling, logistics and transportation, compliance and quality, trade compliance and risk management, and team leadership and development.

Platform Engineer

Company: PadSplit

Location: USA

Posted Nov 23, 2025

PadSplit is seeking a senior Platform Engineer to strengthen their backend systems and ensure stability, scalability, and performance of their core marketplace platform. The role involves modernizing architecture, building new services, and improving reliability across Django and AWS-powered infrastructure. The ideal candidate should have deep experience with Django and AWS, a strong sense of ownership, and the ability to collaborate effectively in a cross-functional engineering environment.

Field Marketing Manager

Company: Zendesk

Location: Netherlands

Posted Nov 23, 2025

The job description is for a Field Marketing Manager position in the BENELUX region. The role involves developing and executing a comprehensive marketing strategy, collaborating with sales teams, and driving demand generation initiatives. The ideal candidate should have experience in B2B and SaaS environments, be a native Dutch speaker, and have a creative vision for marketing campaigns.

Presales consultant - NEC Revenues and Benefits

Company: NECSWS

Location: UK

Posted Nov 23, 2025

NEC Software Solutions is a global tech company with over 3000 employees across six countries. The job posting seeks a Presales Consultant to support revenue and benefits solutions, emphasizing collaboration, technical expertise, and customer engagement. The role offers competitive benefits including medical cover, holiday entitlement, and pension contributions.

Sr Customer Data Analyst

Company: n8n

Location: Europe

Posted Nov 23, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on developing reliable usage tracking foundations, turning data into actionable insights, and enabling teams through dashboards and frameworks to drive product-led growth and optimize pricing and GTM strategies.

Senior Software Engineer (Android)

Company: InPost

Location: Poland

Posted Nov 23, 2025

InPost is a European out-of-home delivery company with a market capitalization of $5 billion. They have over 30,000 employees and provide fast, convenient, and secure delivery options through their network of intelligent lockers. InPost is looking for an experienced Android Developer to join their team and help scale their mobile platform and applications across Europe.

Intern Social Media Manager

Company: WeLearn

Location: Latin America

Posted Nov 23, 2025

WeLearn is a fast-growing startup founded by former Google and Facebook strategists. They partner with content creators and influencers, supporting them in running their businesses. The company is looking for talented and driven individuals to join their vibrant team. They offer a freelance contract with the possibility of transitioning to a full-time long-term role after successful completion of the internship.

Product Manager - Senior

Company: Blackbaud

Location: India

Posted Nov 23, 2025

The job posting seeks an experienced Product Manager with a finance background to lead the strategy and delivery of a core Financial Models product. The role requires strong cross-functional collaboration skills, particularly with engineering and UX teams, in an agile environment. The ideal candidate should have a keen interest in leveraging emerging technologies like AI.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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