Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs
Company: Twilio
Location: UK
Posted Nov 22, 2025
Twilio is seeking an Assistant Counsel or Specialist for Government Policy and Regulatory Affairs to join their growing EMEA team. The role involves tracking policy developments, ensuring regulatory compliance, and contributing to engagement strategies with stakeholders. The position offers remote work, a collaborative environment, and opportunities for career growth.
Senior Machine Learning Scientist (Recommender Systems) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The Recommender Systems group focuses on delivering personalized product rankings and recommendations.
Account Executive II
Company: Daxko
Location: USA
Posted Nov 22, 2025
Daxko promotes wellness and offers competitive benefits. The job involves sales growth and collaboration, with a focus on client relationships and a supportive work environment.
Product Marketer - Platform Marketing
Company: HubSpot
Location: USA
Posted Nov 22, 2025
This job description outlines a role within HubSpots Platform Marketing team, focusing on ecosystem growth through product marketing and project management. The position requires strategic storytelling, cross-functional coordination, and ownership of communications for app partners and developers. Key responsibilities include managing launch campaigns, roadmap coordination, and process optimization. The role emphasizes skills in product marketing, project management, and data-driven decision making, with compensation ranging from $88,000 to $132,000.
Machine Learning Engineer - Dash
Company: Dropbox
Location: Germany
Posted Nov 22, 2025
The role is for a Machine Learning Engineer on Dropbox's Multimedia AI team, working on Dropbox Dash. Responsibilities include working with large-scale data systems, productionizing multimodal and semantic retrieval systems, partnering with product design and infrastructure teams, building prototypes, running benchmarks, and contributing to open source projects. Requirements include a BS/MS/PhD in a quantitative field, 5+ years of engineering experience, 3+ years of ML/AI experience, and proficiency in Python, Go, C++, and ML libraries. Preferred qualifications include a PhD, experience with NLP, deep learning, recommender systems, and building ML products at scale.
Global Marketing Operations Manager
Company: Saviynt
Location: USA
Posted Nov 22, 2025
The role is for a proactive, data-driven Global Marketing Operations Manager to streamline processes, improve automation, and power smarter decision-making across the global marketing organization. The ideal candidate will have 3-5 years of experience in Marketing Operations, Marketing Automation, or RevOps, strong Salesforce admin skills, experience owning HubSpot end-to-end, and exposure to Outreach, LeanData, or similar tools. The role involves Salesforce and Revenue Analytics, Marketing Automation and HubSpot Leadership, Insight-Driven Reporting, Process Optimization, and Cross-Team Collaboration.
Area Vice President
Company: ExtraHop
Location: USA
Posted Nov 22, 2025
The AVP role involves managing a team of sales managers to increase revenue in assigned regions through direct sales and partnerships. Key responsibilities include developing sales strategies, hiring and training sales staff, forecasting business, and working with resellers and partners. The position requires technical acumen, strong communication skills, and a proven track record of sales success in IT infrastructure solutions.
Everboarding Programs Manager
Company: OpenTable
Location: USA
Posted Nov 22, 2025
OpenTable, a leader in the restaurant industry, is seeking a Program Manager to join their RSS Enablement team. The role involves designing and managing training programs for sales and service teams to optimize performance and drive company growth. The ideal candidate should have experience in program management, sales enablement, and SaaS companies, with a strong track record in building and managing high-impact enablement programs.
Named Enterprise Account Executive
Company: Saviynt
Location: Italy
Posted Nov 22, 2025
Saviynt promotes its AI-powered identity platform as a trusted solution for organizations, emphasizing security, efficiency, and compliance benefits. The text highlights job opportunities in Italy for enterprise sales roles, detailing requirements and company culture as a dynamic, growth-oriented environment.
Senior Machine Learning Scientist (Generative AI) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and benefits like donation matching and travel perks. The company values innovation, customer service, and diversity.
Principal Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 22, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience, technical expertise, and strong leadership skills.
Senior Engineering Manager - Core Experience Web
Company: Dropbox
Location: USA
Posted Nov 22, 2025
The role of Senior Engineering Manager at Dropbox involves leading a team of engineers to maintain and improve the core user-facing web platform, ensuring high quality and reliability of Dropbox's main product. The manager will partner with a Product Manager to execute critical business objectives, drive innovation, and manage a team of 12-25 engineers. The ideal candidate should have strong leadership skills, technical expertise, and experience managing engineering organizations.