Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Customer Success Manager - Enterprise
Company: Muck Rack
Location: Remote
Posted Nov 22, 2025
The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The position requires a focus on customer retention, revenue generation, and strategic account management. Success will be measured through customer health scores, revenue goals, and key performance indicators.
Technical Support Engineer III
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. Their support team offers comprehensive documentation, email support, and technical assistance to help customers succeed. They value high-performing individuals, diversity, and a customer-first approach.
Senior Software Engineer - Rust - Backend - Consumer
Company: Kraken
Location: Remote
Posted Nov 22, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products and services, prioritize security, education, and client support. The company is fully remote with a diverse workforce and is seeking a Senior Software Engineer to join their Consumer team to build applications for mass market adoption of crypto.
Engineering Manager - Accounting
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.
Staff Fullstack Engineer
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
Senior Staff Machine Learning Engineer - AI Safety and Guardrail
Company: Airbnb
Location: USA
Posted Nov 22, 2025
This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.
Account Manager - Medical Billing - Urgent Care
Company: Phoenix Healthcare Services
Location: USA
Posted Nov 22, 2025
Phoenix Healthcare Services is a leader in reliable customer service based revenue cycle management services. They have a strong track record of client satisfaction, a 98% clean claim rate, and are looking for an Account Manager to join their remote team.
Senior Software Engineer - Rust - Backend - Pro
Company: Kraken
Location: Remote
Posted Nov 22, 2025
Kraken promotes its mission to advance crypto adoption through a global, mission-focused team dedicated to innovation in security, education, and client support. The company emphasizes collaboration, technical excellence, and diversity while offering opportunities for experienced engineers to contribute to industry-leading crypto products.
Engineering Manager
Company: Makersite GmbH
Location: Germany
Posted Nov 22, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking an Engineering Manager to lead a team of 5-8 engineers, focusing on backend development, professional growth, and hiring. The role offers competitive salary, remote flexibility, learning budget, and purpose-driven work.
Head of Events
Company: Black & White Zebra
Location: USA
Posted Nov 22, 2025
BWZ seeks a founding Head of Events to scale their new events division, leveraging media resources and cross-functional support. The role offers significant impact and growth potential within a profitable media company.
Desktop Sync Software Engineer
Company: Dropbox
Location: Canada
Posted Nov 22, 2025
The role involves working on Dropbox's Core Sync team, which owns the Sync Engine that moves files to the cloud and back to devices reliably. The team is investing in Nucleus, written in Rust, to improve Dropbox's sync capabilities. The mission is to keep content seamlessly in sync and build new sync features quickly and confidently. The role requires designing and building software for millions of users, partnering with product managers, developing roadmaps, improving the team and company culture, and supporting fellow engineers.
Desktop Sync Software Engineer
Company: Dropbox
Location: USA
Posted Nov 22, 2025
This job description outlines a software engineering role at Dropbox focused on developing scalable sync features and improving the Sync Engine. The position requires experience with large-scale applications, proficiency in Rust/C++, and willingness to participate in oncall rotations. It emphasizes building reliable systems that millions of users rely on, with competitive compensation in specific US zones.