Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Senior Performance Marketer (Full Remote - Worldwide)

Company: EverAI

Location: Worldwide

Posted Nov 21, 2025

EverAI is a fast-growing AI company with 30+ million users, building innovative AI companion products like the world's largest AI girlfriend/boyfriend platform. The company has a strong founding team with experience scaling businesses to IPO and is seeking a performance marketing lead to help scale campaigns and grow the user base to 100M in the next 12 months.

Machine Learning Engineer - Advertising

Company: Spotify

Location: Remote

Posted Nov 22, 2025

The Advertising Product & Technology team at Spotify aims to build a next-generation advertising platform for audio and video content. They seek a Machine Learning Engineer II to lead strategic initiatives within CareML, focusing on categorizing podcast content and ads for brand safety. The role involves designing machine learning systems, collaborating with various teams, and applying AI tools to develop innovative solutions.

Quantitative Research Team Lead (Completed)

Company: Apexver

Location: Worldwide

Posted Nov 21, 2025

The role of Quantitative Research Team Lead at Apexver involves leading a team of quants and researchers to develop trading strategies, improve alpha models, and optimize execution. The position requires strong leadership, research, and collaboration skills, as well as experience in quantitative research, systematic trading, and machine learning. Apexver offers competitive compensation, impact, collaboration, innovation, and a flat, collaborative culture.

Web/Front-End Developer

Company: Abbott

Location: Remote

Posted Nov 21, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a wide range of life-changing technologies and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott provides career development opportunities, excellent benefits, and a diverse and inclusive work environment.

Associate Solutions Engineer

Company: Qualia

Location: Remote

Posted Nov 21, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer SMB and Enterprise products that bring together users from across the real estate ecosystem onto a single shared digital closing platform. Qualia is seeking a passionate and motivated Associate Solutions Engineer to join their growing team and support SMB and MidMarket sales teams.

Software engineer

Company: Sticker Mule

Location: Anywhere

Posted Nov 21, 2025

Sticker Mule is a privately-owned company building a lucrative commerce platform with remote work, flexible schedules, and great compensation. They are seeking help to develop their new Stores platform and have an incredible roadmap.

Head of Operations

Company: Warp

Location: Remote

Posted Nov 21, 2025

Warp, a fast-growing startup, is seeking an experienced Head of Operations to oversee operational needs and identify business opportunities. The role involves serving as a trusted advisor to the CEO, managing nascent functions, hiring functional leaders, leading cross-functional projects, and partnering with the CEO on key initiatives. The ideal candidate has 5+ years of senior leadership experience, strong project management skills, and a bias to action.

Salesforce Developer

Company: Guidehouse

Location: Remote

Posted Nov 22, 2025

Guidehouse is seeking experienced Salesforce Developers for a high-growth practice. The role requires a strong foundation in Salesforce development, integrations, and the LWC framework. The company offers a comprehensive total rewards package, including competitive compensation and flexible benefits.

Machine Learning Solutions Architect

Company: phData

Location: Remote

Posted Nov 22, 2025

The job description outlines the role of a Machine Learning Solutions Architect at phData. The position involves designing and implementing data solutions, providing thought leadership, and working with data scientists to deploy machine learning models. The ideal candidate should have extensive experience in machine learning engineering, software engineering, or data engineering, along with expertise in programming languages like Python, Scala, and Java. The role requires strong communication skills, the ability to build and operate robust data pipelines, and experience with big data ecosystem products and cloud architecture.

Senior Solutions Architect - Optimization

Company: D-Wave Quantum

Location: Remote

Posted Nov 21, 2025

The role is for a Senior Solution Architect to build and deliver quantum optimization solutions for customer applications. The position involves working with delivery leads, application developers, and other solutions architects. The ideal candidate has a master's or PhD in a technical field, 5+ years of experience with Python, and experience working with external customers to identify requirements and consult on solutions to complex business problems.

Senior Android Engineer - Quality Engineering

Company: Airbnb

Location: Remote

Posted Nov 22, 2025

The Quality Engineering team at Airbnb helps build high-quality software efficiently by improving test automation coverage, tools, environments, and frameworks. As a Senior Android Engineer, you will develop and maintain automation coverage, test tools, and environments, while collaborating with cross-functional teams to ensure robust test coverage and improve system testability.

Senior Software Engineer - Webflow Cloud

Company: Webflow

Location: Remote

Posted Nov 21, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites and web apps. The company is looking for a Senior Software Engineer to join their Webflow Cloud team, which is responsible for a new product that allows customers to deploy fully operational web apps on their Webflow-hosted domains.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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