Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Technical Program Manager - Risk
Company: Stripe
Location: Remote
Posted Nov 22, 2025
Stripe seeks a Technical Program Manager to drive risk and compliance initiatives, emphasizing opportunities to impact the global economy and advance critical infrastructure projects. The role involves cross-functional collaboration, strategic planning, and improving team efficiency while aligning with Stripe's mission to grow the internet's GDP.
Performance Marketing Manager
Company: Jane App
Location: Canada
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for their practices. They value collaboration, growth mindset, and flexibility. The company is looking for a Performance Marketing Manager to drive growth in paid media channels and optimize acquisition funnels.
Enterprise Account Director - Department of Defense (DoD)
Company: Yubico
Location: USA
Posted Nov 22, 2025
Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.
Sr. Manager - Product Growth, Strategy & Operations
Company: ExtraHop
Location: Remote
Posted Nov 22, 2025
The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.
Machine Learning Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit is expanding its Ads teams, focusing on innovation and ML-driven solutions. The role involves developing ML models for ad ranking and optimization, with a strong emphasis on impact and collaboration.
Head of Events
Company: Black & White Zebra
Location: Canada
Posted Nov 22, 2025
BWZ is hiring a Head of Events to build a world-class events business from scratch. The role involves defining the event strategy, executing marquee events, and scaling the events division. Events will span in-person, virtual, and hybrid formats, and must be deeply integrated with BWZ's publications to drive audience growth, editorial output, and commercial performance.
Director - Product Engineering, AI
Company: Synack
Location: Remote
Posted Nov 22, 2025
Synack is a Penetration Testing as a Service platform that discovers assets, pentests for critical vulnerabilities, and provides visibility into security risks. They have a community of security researchers delivering continuous penetration testing and vulnerability management. The Director of Product Engineering with a specialization in AI leads the strategic direction, development, and execution of AI-powered products and features.
Staff Software Engineer - ML Feature Platform
Company: Reddit
Location: Remote
Posted Nov 22, 2025
The Machine Learning Platform team at Reddit is seeking a Staff Software Engineer to work on their ML Feature Platform. The role involves architecting, implementing, and maintaining foundational ML infrastructure used for computing, storing, and retrieving features that power various Reddit features. The ideal candidate should have 8+ years of experience in production software development, experience with large-scale ML systems, and knowledge of distributed systems and big data.
Senior Product Designer II - Pricing & Packaging
Company: HubSpot
Location: Remote
Posted Nov 22, 2025
The role of Senior Product Designer I/II at HubSpot Fintech focuses on designing seamless experiences for pricing and packaging in the fintech industry. The position involves collaborating with cross-functional teams, leveraging AI, and owning end-to-end design work to drive business growth and customer satisfaction.
Senior Machine Learning Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit is expanding its Ads teams with opportunities for ML engineers and experts, emphasizing innovation, growth, and competitive benefits. The role involves building scalable systems, optimizing ad performance, and contributing to core priorities in machine learning and product development.
Software Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit offers a flexible workforce with options for remote work or working from one of their physical office locations. The company is currently hiring across multiple teams, including the Ads ML Serving Team, Attribution & Identity Team, and Ads Growth Team. The Business Manager team is known for its inclusive and collaborative culture, where diverse perspectives are valued. The role described is a generalist mid-level backend position within the Ads Organization, with responsibilities including working with product managers to design and implement Ads products, collaborating with platform and data teams, and building extensible components.
Interstate Tractor Trailer Transportation Claims Resolution Specialist: Auto Physical and Property Damage
Company: Reserv
Location: Remote
Posted Nov 22, 2025
Reserv is an insurtech company focused on automating manual tasks in claims processing using AI and automation technology. They are seeking highly organized and customer-focused Transportation Physical Damage Claims Adjusters to join their team. The company values diversity, empathy, and continuous learning, and offers a generous benefits package.