Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Bilingual Translation Specialist

Company: WCG International Consultants Ltd.

Location: Canada

Posted Dec 19, 2025

WCG seeks a Bilingual Translation Specialist to create sustainable employment. The role involves translating content between English and Canadian French, ensuring accuracy and cultural appropriateness. The position offers a competitive salary, professional development, and a diverse work environment.

EHR/Platform Integration Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 19, 2025

This job description outlines a remote or Bethesda MD-based EHR Integration Architect role with responsibilities in healthcare workflow optimization and collaboration. The position offers competitive compensation, travel opportunities, and benefits from a company focused on digital patient engagement. Get Well emphasizes employee empowerment and comprehensive workplace support.

Marketing Campaign - Project Manager

Company: GrowthAssistant

Location: Philippines

Posted Dec 19, 2025

This job posting seeks an Integrated Marketing Campaign Manager to oversee multichannel campaigns, collaborate with teams, and ensure client satisfaction. It highlights benefits like remote work, bonuses, and comprehensive benefits while outlining requirements for experience and organizational skills.

Oncology Data Specialist

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

The job offers a remote position at a prestigious cancer center with competitive salary, comprehensive benefits, and opportunities for growth. Responsibilities include data collection and analysis, with requirements for certification and experience.

SSO Global Service Solutions Product Manager

Company: Ralliant

Location: USA

Posted Dec 19, 2025

The text outlines job responsibilities emphasizing strategic leadership, customer focus, and operational excellence. It highlights requirements for driving revenue growth, managing complex portfolios, and fostering innovation across global teams. Key competencies include influencing cross-functional organizations, delivering measurable results, and maintaining continuous improvement through data-driven approaches.

Intern Resilience Planning

Company: labcorp

Location: USA

Posted Dec 19, 2025

Labcorp's 2026 Global Internship Program offers a 12-week paid opportunity for students to gain real-world experience, contribute to healthcare innovation, and connect with senior leaders. The program emphasizes career growth, inclusive culture, and impactful projects while supporting the company's mission to improve health and lives.

Global Quality Systems Specialist

Company: Fortive

Location: USA

Posted Dec 19, 2025

The text describes a quality assurance role involving document management, compliance, cross-functional collaboration, training, audit support, and continuous improvement initiatives in regulated industries. It emphasizes technical expertise, communication skills, and leadership responsibilities.

Complex Claims Advisor | Commercial GL and Auto

Company: Sedgwick

Location: Remote

Posted Dec 19, 2025

This job posting highlights Sedgwick's commitment to hiring experienced attorneys for a role involving complex claims analysis and insurance coverage evaluation. The position offers opportunities for career growth, flexibility, and collaboration with global teams. Sedgwick emphasizes its reputation as a great workplace with comprehensive benefits and a supportive culture, while outlining specific qualifications and responsibilities for the role.

Senior Game Producer - Kids

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix seeks a Senior Producer for Kids games, emphasizing innovation, team collaboration, and high-quality game development. The role offers remote work flexibility, comprehensive benefits, and a focus on creating memorable gaming experiences. The job highlights Netflix's commitment to diversity, inclusion, and professional growth.

Account Executive - SLED

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks a motivated Account Executive for a remote federal sales role with competitive compensation, equity, and comprehensive benefits. The position involves driving federal civilian agency business through relationship-building, sales strategy, and procurement expertise. Qualifications include government sales experience and CRM proficiency.

AI/ML Software Engineer

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

Guidehouse seeks an AI-focused Software Engineer to design and deploy innovative AI solutions, collaborate with cross-functional teams, and contribute to scalable systems. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.

Programmatic Trader

Company: EVERSANA

Location: USA

Posted Dec 19, 2025

EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek a Programmatic Trader with DSP experience, strong analytical skills, and a commitment to inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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