Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Search & Discovery Marketing Manager for SEO/GEO

Company: Blackbaud

Location: USA

Posted Dec 19, 2025

This text promotes a Search & Discovery Manager role at Blackbaud, emphasizing AI-driven strategies, SEO optimization, and cross-functional collaboration. It highlights innovation in search visibility, structured data, and AI model alignment while showcasing the company's remote-first culture and benefits.

Mortgage Underwriting Specialist

Company: Vesta

Location: USA

Posted Dec 19, 2025

The text discusses Vesta's mission to modernize the mortgage industry by replacing outdated systems with a next-generation platform. It highlights the company's founding team experience, significant funding, and the role's focus on automation and digital transformation. The tone is optimistic about creating industry-changing solutions for financial institutions and customers.

Customer Service Support Representative

Company: labcorp

Location: USA

Posted Dec 19, 2025

LabCorp offers a remote Customer Service role with competitive pay ($18-$21/hr), comprehensive benefits, and a focus on customer satisfaction. The position includes training, flexibility, and opportunities for growth in a supportive environment.

ServiceNow System Administrator

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

This job posting outlines a ServiceNow administrator role requiring Secret clearance and 5+ years of experience. It offers a competitive salary range of $92k-$153k and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.

Business Development Representative

Company: Zapier

Location: North America

Posted Dec 19, 2025

Zapier is hiring Business Development Representatives to build outbound pipeline using AI tools responsibly. The role involves generating qualified leads, educating prospects on automation, and optimizing outreach strategies. The company emphasizes diversity, remote work, and a nonstandard application process with feedback loops throughout the hiring journey.

Account Executive - Federal

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks an Account Executive for federal civilian government sales with responsibilities including sales strategy, relationship building, and contract management. The role offers remote work in the US, competitive compensation between $220k-$300k, equity, and benefits like unlimited PTO and subsidized healthcare.

Application Support Engineer (Tier 3)

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 19, 2025

This job description outlines a Tier 3 Application Support Engineer role with responsibilities including after-hours support, system troubleshooting, and collaboration with teams. The position requires extensive technical experience and offers a competitive salary range.

Sr. Software Engineer - Data Platform

Company: Visa

Location: Brazil

Posted Dec 19, 2025

Pismo is a technology company providing banking and financial infrastructure solutions, collaborating with Visa to address technological challenges for banks and fintech firms. The company offers a cloud-based platform for scalable financial product development with global operations and seeks remote software engineers with expertise in distributed systems and cloud computing.

Partner Solutions Specialist - Fusion

Company: Autodesk

Location: UK,Spain,EMEA

Posted Dec 19, 2025

The job posting highlights a high-impact role in expanding Autodesk's Fusion Cloud ecosystem, requiring expertise in partner sales and manufacturing workflows. It emphasizes growth, innovation, and collaboration across regions while showcasing the company's culture of curiosity and global scale.

Account Executive - Sales

Company: AlphaPoint

Location: Latin America

Posted Dec 19, 2025

AlphaPoint, a fintech company, enables global digital asset markets. The Account Executive role involves sales growth, strategic planning, and tech sales experience with competitive compensation.

Growald Climate Fund - Manager, Executive Office

Company: NRG Consulting Group

Location: USA

Posted Dec 19, 2025

This job posting outlines a Position Manager Executive Office role at Growald Climate Fund, detailing responsibilities such as supporting the CEO, managing workflows, and coordinating communications. It highlights requirements like 5+ years of executive support experience and benefits including flexible work policies, competitive salaries, and comprehensive healthcare.

Project Manager - Paid Social

Company: Talent Hackers

Location: Nigeria

Posted Dec 19, 2025

This text describes a digital marketing agency specializing in eCommerce growth through targeted messaging channels. It outlines a Project Manager role with responsibilities for coordination, process enforcement, and campaign management, highlighting required skills and qualifications for the position.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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