Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Full Stack Engineer III

Company: Outliant

Location: Anywhere

Posted Nov 09, 2025

Ignite Visibility is an award-winning digital marketing agency that recently acquired Outliant to expand its product and website development expertise. They are seeking a Full Stack Engineer III to lead innovative fullstack development, optimize performance, and mentor junior engineers. The company offers unlimited PTO, nonworking holidays, salary increases, bonuses, and a fun work environment.

Corporate Account Executive - New Business

Company: HubSpot

Location: Remote

Posted Nov 09, 2025

The role of a Growth Specialist Account Executive at HubSpot involves identifying and closing good-fit prospects, educating them on HubSpot's software and inbound methodology, managing a pipeline of self-sourced leads, and partnering with internal stakeholders to achieve team goals. The company seeks experienced sales professionals with a positive outlook, strong knowledge of SaaS sales, and a commitment to success.

Portfolio Management Consultant

Company: Visa

Location: Brazil

Posted Nov 09, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build next-generation banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow while maintaining high security and availability standards.

Clinical Nurse Coordinator

Company: EVERSANA

Location: USA

Posted Nov 09, 2025

EVERSANA is a global company committed to creating a healthier world. They provide commercialization services to the life sciences industry and help bring innovative therapies to market. The company values diversity, inclusion, and patient-centric care. They offer a range of job opportunities and emphasize the importance of teamwork and ethical behavior.

Creative Merchandising Specialist

Company: CD PROJEKT RED

Location: Poland

Posted Nov 09, 2025

The company aims to create revolutionary story-driven RPGs that resonate with gamers. They seek a Creative Merchandising Specialist to bring their IP and corporate brands to life through high-quality merchandising products. The role involves collaborating with partners, teams, and licensing teams to create visually compelling work that strengthens the brand identity across merchandising lines and partnerships.

Sunrise Movement - Field Director

Company: NRG Consulting Group

Location: USA

Posted Nov 09, 2025

The Sunrise Movement is hiring a Field Director to lead their electoral program and build youth political power. The role involves managing voter turnout programs, distributed organizing, program management, and strategy. The position requires volunteer team management experience, results-oriented mindset, and proficiency with voter file platforms.

Principal Product Manager - Developer Platform

Company: PagerDuty

Location: Canada

Posted Nov 09, 2025

PagerDuty is seeking a Principal Product Manager for their Developer Platform team. The role involves leading the transformation to automated operations, guiding API evolution, and partnering with AI and engineering teams. The ideal candidate will have experience in SaaS enterprise software, integration architecture, and API design, with strong communication and collaboration skills.

QA Analyst - LiveOps - Star Trek Fleet Command

Company: Scopely

Location: USA

Posted Nov 09, 2025

Scopely is seeking a QA Analyst for their Star Trek Fleet Command team. The role involves supporting quality efforts, collaborating with internal and external teams, and ensuring high quality standards for live operations releases. The company values diversity, communication, and a proactive approach.

SMB Customer Success Manager

Company: Newsela

Location: USA

Posted Nov 09, 2025

This job description highlights a Customer Success Manager role at Newsela with opportunities for impactful work, career growth, and comprehensive benefits. The position emphasizes influencing education, supporting diverse learning needs, and contributing to scalable solutions for K-12 classrooms. The company promotes work-life balance, professional development, and inclusive culture.

Software Engineer - DOM Core

Company: Mozilla

Location: UK

Posted Nov 09, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.

Sr. FP&A Analyst

Company: Newsela

Location: USA

Posted Nov 09, 2025

The Senior Financial Planning & Analysis (FP&A) Analyst role at Newsela involves leading financial forecasting, budgeting, and variance analysis, building financial models, preparing reports for leadership and investors, enhancing financial systems, and supporting continuous improvement. The role offers exposure to executive leadership, opportunities for growth, and participation in the digital transformation of the K12 education market.

Medical Physicist Associate

Company: Fortive

Location: USA

Posted Nov 09, 2025

The job posting is for a medical physicist to perform surveys of medical imaging equipment, provide radioactive materials license support, and conduct radiation protection program audits. The role requires a bachelor's degree in a relevant field, experience in imaging physics, and eligibility for registration in North Carolina, Virginia, and South Carolina.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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