Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Junior Ubuntu Software Engineer
Company: Canonical
Location: Anywhere
Posted Nov 09, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring junior engineers to work on various aspects of Ubuntu, including development, packaging, automation, and distro engineering. Canonical offers a distributed work environment, personal learning and development budget, and opportunities to engage with the open source community.
Senior Director - Platform Product Management
Company: PagerDuty
Location: Canada
Posted Nov 09, 2025
PagerDuty is seeking a Senior Director of Platform Product Management to lead the company's transformation to fully automated operations. The role involves defining the platform strategy, evolving the roadmap, and guiding execution across development teams. The ideal candidate will bridge API-first platform principles with understanding the needs of application development teams and external developers.
Staff Software Engineer - Build Stability
Company: Gusto, Inc.
Location: Canada
Posted Nov 09, 2025
The role is for a Staff Software Engineer to shape the developer experience for hundreds of engineers at Gusto, focusing on improving the CI ecosystem's performance, scalability, and reliability. The team owns the Continuous Integration system, aiming to maximize engineering velocity and minimize friction in shipping. The ideal candidate has 10+ years of experience, systems thinking, and a track record of improving developer productivity through tooling and infrastructure enhancements.
Senior Fullstack Engineer (RoR/vue.js), Software Supply Chain Security: Authorization
Company: GitLab
Location: Netherlands,North America,UK
Posted Nov 09, 2025
The Senior Full Stack Engineer role at GitLab focuses on building critical authorization systems for the platform, impacting millions of users. The role involves architecting and implementing next-generation authorization infrastructure, collaborating with security and database teams, and solving complex performance challenges. The team works on a major authorization systems redesign to transform how authorization works across GitLab.
Software Engineer - DOM Core
Company: Mozilla
Location: Finland
Posted Nov 09, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Manager of Specialist Solutions Architecture - Payments
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The company is seeking a Manager for the Payments Specialist Solutions Architecture team to lead a high-performing team of architects dedicated to Stripe's core payment products. The role involves mentoring, recruiting, developing metrics-driven processes, partnering with sales leadership, and serving as a key advisor to product and engineering teams.
Developer Advocate - Community
Company: Datadog
Location: USA
Posted Nov 09, 2025
The text describes a role for a software developer with experience in community relations to help build Datadog's reputation as a leader in DevOps, monitoring, observability, and security. The role involves creating content, engaging with the community, working with ambassadors, speaking at events, designing initiatives, partnering with product teams, and interfacing with open source communities.
Software Engineer - DOM Core
Company: Mozilla
Location: Poland
Posted Nov 09, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Mid/Senior QA Engineer - Jumper
Company: LI.FI
Location: EMEA
Posted Nov 09, 2025
Jumper is a crypto exchange powered by LIFI, offering a multichain DeFi experience. They have an agile team and over 150k active users. They are looking for a MidSenior QA Engineer to improve quality across their product.
Business Systems Architect - AI
Company: Figma
Location: USA
Posted Nov 09, 2025
Figma is seeking an experienced Business Systems Architect to lead the design, implementation, and governance of AI-powered internal systems across the organization. The role involves evaluating and activating AI capabilities in various applications, architecting an internal AI fabric, and defining architectural standards for AI model integration and monitoring. The ideal candidate should have 10+ years of experience in enterprise systems architecture, deep understanding of SaaS application ecosystems, and strong experience with AI/ML systems integration and architecture design.
Technology Experience Domain Specialist - Studio Production
Company: Netflix
Location: USA
Posted Nov 09, 2025
The job description outlines a role as a Technology Experience Specialist at Netflix, focusing on support, domain expertise, and collaboration. It includes responsibilities, required skills, and compensation details.
User Risk Strategist
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing user compliance, minimizing risk, and driving global economic growth while collaborating with executives and strategic partners.