Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

hospital health system travel

Cardiac Wellness Coach-Cardiology Medicine-Marietta

Company: Wellstar Health System

Location: Marietta, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Physician-OBGYN - Maternal Fetal Medicine

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) health system full-time

Registered Nurse (RN) - Family Medicine-North Houston Campus

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health system full-time

Medical Assistant I, II, III - Pain Management - Kelsey Seybold Clinic - Main Campus

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Physiatrist (Full-time at our Sandy Springs and Kennesaw locations)

Company: Kaiser Permanente The Southeast Permanente Medical Group

Location: Sandy Springs, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Medical Assistant

Company: Wexford Health Sources

Location: Greenwood, West Virginia

Posted Nov 03, 2025

View Details Apply on healthecareers.com
dental insurance health insurance license reimbursement

CRNA - Anesthesiology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Hematologist/Oncologist- Marion, Ohio

Company: OhioHealth

Location: Marion, Ohio

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) health system full-time

Registered Nurse (RN) - Pediatrics

Company: Kelsey Seybold Clinic

Location: Missouri City, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health system full-time

MRI Technologist Kelsey-Seybold Clinic: Memorial Villages

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) paid time off tuition reimbursement

LEAD SCRUB TECHNOLOGIST, Ortho, Full Time

Company: Northern Nevada Health System

Location: Reno, Nevada

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus health system part-time

Vice President of Quality, Behavioral Health

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

Customer Experience in Remote 249,429 jobs Customer Experience in Other US Location 216,827 jobs Customer Experience in New York City, NY 57,606 jobs Customer Experience in Multiple Locations 51,717 jobs Customer Experience in USA 45,851 jobs Customer Experience in Washington DC 35,137 jobs Customer Experience in Chicago, IL 33,954 jobs Customer Experience in San Francisco, CA 29,217 jobs Customer Experience in Atlanta, GA 24,034 jobs Customer Experience in Austin, TX 23,612 jobs Travel Jobs 79,975 jobs Full Time Jobs 46,687 jobs Retirement Plan Jobs 43,124 jobs 401(K) Jobs 38,941 jobs Health Insurance Jobs 36,480 jobs Life Insurance Jobs 34,102 jobs