Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

work-life balance be or bc full-time

OB/GYN Associate Physician - Call 1:8

Company: Axia Women’s Health

Location: Hoboken, New Jersey

Posted Nov 03, 2025

View Details Apply on healthecareers.com
pet insurance disability insurance paid time off

Excellent Nephrology Opportunity –Danbury, Connecticut (60 miles from New York City)

Company: Nuvance Health in Connecticut and New York

Location: Danbury, Connecticut

Posted Nov 03, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program wellness program

RN, Surgery/Operating Room, 6:30a-3:00p

Company: Norton Healthcare

Location: Madison, Indiana

Posted Nov 03, 2025

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full-time

Radiologic Technologist IV (CT)

Company: Kaiser Permanente

Location: San Jose, California

Posted Nov 03, 2025

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403(b) 457(b) loan assistance

Academic Anesthesiologist - Saint Louis University Hospital

Company: SSM Health

Location: Saint Louis, Missouri

Posted Nov 03, 2025

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Non-Invasive Cardiologist Grand Junction CO

Company: Intermountain Health

Location: Grand Junction, Colorado

Posted Nov 03, 2025

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health system full-time be or bc

Director, Pediatric Intensive Care Unit (PICU) – Cooperman Barnabas Medical Center RWJBarnabas Health | Livingston, New Jersey

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Nov 03, 2025

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health savings account paid time off tuition reimbursement

Patient Care Technician - Elmhurst Emergency Department - Night Shift

Company: Endeavor Health

Location: Elmhurst, Illinois

Posted Nov 03, 2025

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research

Research Associate I

Company: Kaiser Permanente

Location: Pasadena, California

Posted Nov 03, 2025

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travel

Registered General Dietitian

Company: Kaiser Permanente

Location: Jonesboro, Georgia

Posted Nov 03, 2025

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401(k) paid time off hospital

SCRUB TECH, Surgery - Full Time

Company: Northern Nevada Health System

Location: Sparks, Nevada

Posted Nov 03, 2025

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full-time h1b j1 visa

Neurohospitalist / Stroke Clinic Neurologist (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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