Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

full-time be or bc

Sports Medicine Opportunity

Company: Trinity Health

Location: Fort Lauderdale, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com
bilingual

General Cardiology Physician - San Luis Obispo, CA

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) relocation assistance health system

Pulmonary Critical Care and Sleep Medicine $505K Plus SLF – Oshkosh, WI

Company: Advocate Health

Location: Oshkosh, Wisconsin

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health system hospital full-time

Surgical Tech II- Springwood Village - Kelsey-Seybold Clinics

Company: Kelsey Seybold Clinic

Location: Spring, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Interventional Pain Management | 500k for 2 Days Per Week | Missouri

Company: Jackson Physician Search

Location: Missouri

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Certified Operating Room Technician, Licensed Practical Nurse (LPN)

Company: United Health Services

Location: Johnson City, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Radiology Technologist - Bridge Program to CT

Company: Aiken Regional Medical Centers

Location: Aiken, South Carolina

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Physician Associate- Rheumatology

Company: Summit Health Medical Group

Location: Bend, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time be or bc sign-on bonus

Rheumatologist

Company: Intermountain Health

Location: Billings, Montana

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health system full-time bilingual

Vascular/Echo Ultrasound Technologist

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
401(k) be or bc

Physician OB/GYN - Kelsey-Seybold - Katy

Company: Optum

Location: Richmond, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program health system

Experienced RN Hiring Event 11/20/25 | Wellstar Cobb

Company: Wellstar Health System

Location: Austell, Georgia

Posted Nov 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

Customer Experience in Remote 249,429 jobs Customer Experience in Other US Location 216,827 jobs Customer Experience in New York City, NY 57,606 jobs Customer Experience in Multiple Locations 51,717 jobs Customer Experience in USA 45,851 jobs Customer Experience in Washington DC 35,137 jobs Customer Experience in Chicago, IL 33,954 jobs Customer Experience in San Francisco, CA 29,217 jobs Customer Experience in Atlanta, GA 24,034 jobs Customer Experience in Austin, TX 23,612 jobs Travel Jobs 79,975 jobs Full Time Jobs 46,687 jobs Retirement Plan Jobs 43,124 jobs 401(K) Jobs 38,941 jobs Health Insurance Jobs 36,480 jobs Life Insurance Jobs 34,102 jobs