Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Human Resources & Accounts Payable Admin- The Morton Arboretum

Company: Aramark

Location: Downer's Grove, IL

Posted Jan 24, 2025

The Administrative Support Worker role at Aramark involves assisting management with various administrative tasks, including ordering, data entry, filing, and customer service. The position requires strong interpersonal skills, proficiency in Microsoft applications, and the ability to work well with diverse groups. The hourly rate ranges from $30.00 to $33.00, with potential for additional compensation. Aramark offers comprehensive benefits, including medical, dental, vision, and work/life resources. The job may involve changes in duties and new assignments as needed.

Sales & Marketing Consultant

Company: Sinclair Broadcast Group

Location: Decatur, IL

Posted Jan 24, 2025

Sinclair Inc. is seeking a marketing specialist and sales professional to drive growth of assigned accounts, uncover new opportunities, and nurture relationships with existing clients. The role involves delivering weekly revenue forecasts, creating effective marketing campaigns, and providing superior customer service. Preferred skills include familiarity with cross-platform marketing solutions, CRM platforms, and strong communication abilities. The position is eligible for a base salary of $45,000 to $55,000, commissions, and comprehensive benefits.

KYC Business Analyst

Company: Meta

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a KYC Business Analyst role within Meta's FinTech Compliance Team. The role involves executing large-scale projects in payments, collaborating with various teams, and driving process innovation. Key responsibilities include analyzing data, proposing solutions, creating technical requirements, performing control testing, and contributing to process improvements. The ideal candidate should have a Bachelor's degree, 3+ years of business analysis experience, and understanding of finance and KYC controls. Proficiency in data analysis, process modeling, and SQL is required. Preferred qualifications include experience in a compliance department, working in a team environment, and communicating across different organizational levels.

Food Service Worker

Company: Sodexo

Location: Romeoville, IL

Posted Jan 24, 2025

Sodexo is seeking a Food Service Worker for full-time employment at Lewis University. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Shift Supervisor Trainee

Company: CVS Health

Location: Peoria, IL

Posted Jan 24, 2025

Manager 3, Regional Operations Support / ROSI

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Sodexo is seeking a full-time Regional Operations Support Manager 3 (ROSI) for up to 18 months. The role involves managing people, processes, and projects, with a focus on driving client and patient satisfaction. The successful candidate will work closely with multiple directors/general managers, reports directly to the Client Executive, and is encouraged to apply for permanent positions at any Sodexo location. The position offers comprehensive benefits and opportunities for career growth. Sodexo values diversity and inclusion, and the ideal candidate will have 3-5 years of relevant experience, strong leadership skills, and a background in healthcare or facilities management.

Principal Campaign Management

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a Marketing Analyst position with a focus on conducting channel studies, designing measurement plans, and developing strategies. The role involves partnering with marketing teams, analyzing data, and identifying growth opportunities. The company values unique skills and offers a collaborative culture. Qualifications include a Masters degree in Business, Management, Engineering, Statistics, Mathematics, or related, and 4+ years of experience in Marketing Analyst roles. The base pay ranges from $91,000 to $153,400, with additional incentives. Benefits include paid parental leave, 401(k), health benefits, and more. Discover is committed to diversity and inclusion.

Sales Development Program - Inside Sales (Hybrid in Vernon Hills, IL)

Company: BD

Location: Vernon Hills, IL

Posted Jan 24, 2025

BD, a leading global medical technology company, is seeking a sales representative for a hybrid role in Vernon Hills, Illinois. The ideal candidate will have 1-3 years of sales experience, a Bachelor's degree, and strong knowledge of Microsoft Office. Responsibilities include managing and building relationships within an assigned territory to increase revenue growth and customer satisfaction, presenting quarterly business updates, and maintaining a valid state-issued driver's license. BD offers a supportive environment for learning, growth, and career advancement, with competitive pay, benefits, and opportunities for future relocation.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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