Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

District Support Pharmacist - PT

Company: CVS Health

Location: Danville, IL

Posted Jan 24, 2025

CVS Health emphasizes its purpose of delivering enhanced, human-centric health care through its Heart At Work Behaviors. District Support Pharmacists (DSPs) play a crucial role in this mission by modeling genuine care, setting high standards, and supporting safe and accurate prescription practices. They also contribute to positive patient experiences, maintain inventory, and stay updated with clinical skills. The role requires flexibility, strong communication, and problem-solving skills.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 24, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Commissary Supervisor

Company: Aramark

Location: Rockford, IL

Posted Jan 24, 2025

The Commissary Supervisor at Winnebago County Commissary, under the direction of the Commissary Manager, is responsible for coordinating commissary operations at the jail. Key duties include supervising receiving, tagging, pricing, and storing of incoming merchandise, assigning tasks to staff, and maintaining high customer service standards. The role involves cashiering, coordinating special projects, and training new hires. Aramark offers competitive compensation ranging from $18.00 to $24.00 per hour, along with comprehensive benefits including medical, dental, vision, retirement savings plans, and paid days off. Qualifications include two years of relevant experience and a high school diploma or equivalent.

Retail Sales Associate - 3416 N Southport

Company: Gap Inc.

Location: Chicago, IL

Posted Jan 24, 2025

Gap, an iconic American brand, seeks a Brand Associate to provide excellent customer service, educate customers about loyalty programs, and drive sales through suggestive selling. The role involves maintaining a clean work environment, handling customer interactions professionally, and executing operational processes efficiently. Gap values communication, customer focus, problem-solving, flexibility, and retail technology skills. Benefits include merchandise discounts, competitive Paid Time Off, volunteer time, extensive 401(k) plan, and health insurance. Gap is committed to diversity and inclusion.

Operations Supervisor - Overnight

Company: Kohl's

Location: Minooka, IL

Posted Jan 24, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, maintaining safety standards, and leading direct reports to achieve unit goals. Required skills include prior experience in managing teams in a distribution warehouse, knowledge of automated distribution systems, strong communication skills, and flexibility in hours. Preferred skills include experience with Operations and Operational Support Systems, automated MHE and SQL experience, and effective verbal and written communication skills. The job offers a competitive pay range and comprehensive benefits including work-life balance, health & wellness, savings & retirement benefits, insurance programs, and support for life events.

Warehouse Associate

Company: Labcorp

Location: Itasca, IL

Posted Jan 24, 2025

Insurance Sales Associate

Company: Comparion Insurance Agency

Location: Orland Park, IL

Posted Jan 24, 2025

Liberty Mutual is hiring an Insurance Sales Associate for their Orland Park, IL office. The role involves working alongside a Comparion Insurance Sales Agent to drive new business sales and customer retention. Key responsibilities include utilizing consultative sales techniques, identifying cross-selling opportunities, and meeting monthly sales goals. The company offers comprehensive benefits, a supportive work environment, and opportunities for professional growth. A state insurance license is required or candidates must be willing to earn one with provided training.

Refreshments Operator

Company: Aramark

Location: Chicago, IL

Posted Jan 24, 2025

The Refreshments Operator II at SBE is tasked with delivering top-notch customer service, ensuring products are well-stocked and equipment is functioning properly. Key responsibilities include managing inventory, communicating with customers about new products, and maintaining clean equipment. The role requires 1-2 years of customer service experience, a high school diploma, and a valid driver's license. Aramark offers competitive compensation ranging from $20.00 to $20.00 per hour, along with comprehensive benefits including medical, dental, vision, and retirement savings plans.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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