Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Associate, Fixed Assets

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Associate, Fixed Assets, to establish best practices for monthly close and account reconciliation processes. The role involves working closely with various Accounting and Finance teams, supporting internal and external audits, and preparing fixed asset registers. Qualifications include a Bachelor's degree, preferably with a CPA license, and at least 2 years of relevant work experience in the energy industry. Familiarity with IFRS and US GAAP, ERP systems (especially SAP), and strong interpersonal skills are required. The position offers a competitive salary range of $62,000-93,000 and comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) match. RWE Clean Energy is a leading player in the US renewables industry, with ambitious plans for expansion.

Manager

Company: Apple

Location: Skokie, IL

Posted Jan 24, 2025

The text describes a Manager role at an Apple Store, emphasizing the importance of leading, coaching, and developing a team to deliver exceptional customer experiences. The Manager is responsible for driving business priorities, achieving store performance goals, and maintaining company policies. The role involves actively participating in customer interactions, addressing concerns, and fostering an inclusive environment. The job requires proficiency in English, retail experience, and the ability to make sound decisions. The compensation package includes a base pay range, potential stock programs, comprehensive benefits, and opportunities for career advancement.

Teachers at North Schaumburg KinderCare

Company: KinderCare Learning Companies

Location: Schaumburg, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Director Product Management - GIS & Location Intelligence

Company: Here Technologies

Location: Chicago, IL

Posted Jan 24, 2025

HERE Technologies is seeking a visionary Director of Product Management to lead a team of 4 product managers. The role involves inspiring and leading a high-performing team, defining and executing a product vision, driving innovation in GIS, location intelligence, and public sector solutions, collaborating with various departments, delivering results, championing the customer, and staying ahead of industry trends. The ideal candidate should have 8+ years in product management, experience leading teams, strong domain knowledge, strategic vision, customer-centric approach, agile innovation skills, and exceptional communication abilities. The role offers opportunities to work with exceptional colleagues, solve complex problems, shape projects, and access cutting-edge technologies.

Pharmacy Technician

Company: CVS Health

Location: Peoria, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Springfield, IL

Posted Jan 24, 2025

Starbucks Barista - Rosemont Convention Center

Company: Aramark

Location: Rosemont, IL

Posted Jan 24, 2025

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and providing excellent customer service. The hourly rate ranges from $15.00 to $17.50, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Job responsibilities include operating a register, greeting customers, preparing beverages and food, maintaining cleanliness, and adhering to health and safety guidelines.

General Manager 5 - Food

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Sodexo, in partnership with Magic Johnson Enterprises, is seeking a General Manager for a premier Banking client in Chicago, Illinois. The role involves overseeing hospitality operations, managing finances, directing customer interaction, and leading Sodexo associates. The ideal candidate should have strong leadership, communication, and financial skills, along with experience in food and beverage or catering. Sodexo offers competitive compensation and benefits, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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